mile for its business partners At T&S Brass, we hope you view us as more than just a supplier, because we think of you as a business partner — and our goal is to help your business succeed. With nearly 70 years and three generations worth of experience, we know the plumbing industry pretty well. With facilities in California, South Carolina, Shanghai, China, Hong Kong and the Netherlands, we feel like we’ve got what you need and can get it in your hands right away — whether you see it in our catalog or not. Did you know T&S products are designed to be interchangeable? That’s right, you can mix and match our handles, faucets and fittings in a Multitude of configurations with the confidence that a part that fit 20 years ago will still fit today and will fit 20 years from now. Not only does that make life (and inventory control) a heck of a lot easier, it means you may only need to keep one set of replacement parts on hand — saving you money and space, as well as time and headaches. But if those standard parts don’t suit, that’s not a problem at all. We’re happy to create custom products. Got a customer with a special need or situation you’ve not encountered before? Give us a call, or contact your T&S rep and we’ll find you a solution. Our team of Engineers has an impressive track record of innovative designs and modifications — and it’s not uncommon for them to turn around a project within a week. Remember, we’re always happy to ramp up production on parts you need on an ongoing basis, so we’ll have what you need in stock. Lastly, did you know nearly 90% of T&S orders ship out the same day they’re received, and every part we manufacture is tested multiple times before being packaged for shipping? We know that quick delivery and dependable performance are critical concerns when you’re choosing products and vendors. They’re critical concerns for us, too, because keeping you happy is what keeps us in business. Why do we consistently exceed regulations, surpass industry standards and do way more than what you expect from a manufacturer? Because we want you to know that our longtime slogan, “Reliability built in,” isn’t just a phrase: it’s a promise and it’s important to us that you know you can count on T&S for the service, quality, attention and products you need. In fact, we’d love for you to tell us why you’ve come to count on T&S products. Post a picture and a story on our Facebook page between now and Sept. 22, telling us about a favorite T&S product or a time when T&S saved the day, and we’ll enter your name in a drawing for a $500 Richard Petty Driving Experience gift card. Thanks for your business. We look forward to serving your plumbing product needs for generations to come.
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