The ASA Education Foundation (ASAEF) recently announced that select courses offered through ASA University are now eligible for Continuing Education Unit (CEU) credits through the National Kitchen and Bath Association (NKBA). ASA University is a comprehensive training resource for the PHCP and PVF industry, and offers over 200 courses on topics ranging from product knowledge to general business acumen to other key competencies. “ASA University is committed to improving the workforce of all segments of the PHCP industry,” stated Amy Black, Executive Director of the ASAEF. “With our ability to develop industry-specific training, we are firmly positioned to help NKBA professionals elevate their professionalism with role-based courses addressing topics such as profitability, time management, customer service and more; as well as courses on the products we all sell.” Following are the ASA University courses currently being made available through the NKBA CEU program: For more information on the courses available visit www.asa.net/education/shop-store/nkba-ceu Essentials of Profitable Wholesale Distribution© This course provides a straightforward and clear understanding of how wholesaler-distributors make and spend money, why understanding margin and mark-up is important, how pricing decisions impact the bottom line. Essentials of Profitable Inside Sales in Distribution© This course provides critical knowledge and skills training for inside sales professionals who want to improve their performance and profitability. Essentials of Profitable Showroom Sales© This course covers the critical concepts of consultative selling, showroom marketing and customer service. Essentials of Profitable Warehouse Operations© This course helps all employees learn about warehouse functions, safety, and issues that impact profitability in a modern wholesale distribution warehouse. Essentials of Profitable Counter Sales for Wholesaler- Distributors© This course provides an overview of how counter salespeople contribute to a profitable wholesale distribution operation. Essentials of Profitable Outside Sales in Distribution© This course provides an explanation of the role of outside sales in wholesale distribution. Essentials of Profitable Purchasing and Inventory Management© This course explains the role of purchasing and inventory management in wholesale distribution. Introduction to Pipe, Valves, and Fittings© This course provides training for new employees about the characteristics and uses of pipe products, fittings, and valves. Introduction to Steel, Stainless Steel, Iron Pipe, and Fittings© This course includes definitions of common industry terms, descriptions of types of pipe by size, weight, and wall thickness, explanations of different types of steel, stainless steel, and iron pipe ends and fittings. Fixtures and Faucets© This course is a newly-revised 3-hour interactive, online program divided into 8 modules. Each module is 20 minutes or less in length and includes definitions of common industry terms, descriptions of the major types of fixtures, and information on the supply and DWV fittings most commonly specified for the installation of these fixtures. Domestic Water Heaters© This course provides an overview of common types of residential water heaters. Domestic Water Well Pumps© This course gives employees the basic knowledge needed to discuss the different types of water wells, principles of pump operation, and the major types of pumps. Sump, Sewage, and Effluent Pumps© This course provides an overview of the common types of sump, sewage, and effluent pumps. Residential Hydronic Heating Systems© This course provides an overview of the operation and components of small hydronic heating systems. Residential Water Processing© This course provides definitions of common industry terms, descriptions of the major types of system components, and other information to help employees serve customers more effectively. 3D Residential Schematic© Training Package This package contains six interactive lessons and quizzes that focus on a typical residence’s multiple plumbing and mechanical comfort and convenience systems. Introduction to Copper Tube, Plastic Pipe, and Fittings© This course includes definitions of common industry terms, descriptions of basic types of and uses of copper tube, plastic pipe and fittings, and details on how to specify them. A complete list of eligible courses can be found at www.nkba.org. For a complete listing of courses available through ASA University, please visit www.asa.net/store.
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