Tuesday, October 27 3:00PM Registration Open 4:00PM Expo Hall Opens 4:00PM - 7:00PM Welcome Reception (on the Expo Floor) Kick off your networking experience with our opening night Welcome Reception on the expo hall floor. Enjoy food and drinks as you navigate the expo hall floor, meet suppliers and connect with quality professionals. 7:00PM Expo Hall Closes Wednesday, October 28 8:00AM Registration Open 8:45AM - 10:00AM Conference Center Level 2 Quality Awards Presentation The Plant of the Year award recognizes companies that have reduced scrap, rework, warranty, and manufacturing costs; improved productivity or cycle time; increased capacity; and/or improved adherence to quality standards. The Professional of the Year award recognizes the commitment and vision in supporting the development and growth of the quality field. Presented By: Quality Magazine is proud to honor this year's award recipients: PROFESSIONAL OF THE YEAR: T. M. Kubiak Performance Improvement Solutions Presented By: Keynote Presentation Strategy, Culture and Continuous Improvement Bryce Currie, Sr. Executive Global Quality, Compliance and Lean Operations, GE Aviation Bryce Currie leads GE Aviation's Global Quality, Compliance and Lean Six Sigma organization. This team is more important than ever as GE Aviation prepares for an unprecedented ramp in New Product Introduction and delivery. Bryce will discuss what the business is doing to drive strategy, culture, and continuous improvement in over 80 manufacturing sites and over 800 suppliers worldwide. LEARNING THEATER PRESENTATIONS Visit our Learning Theaters, located in the 1900 aisle, on the Expo Hall floor, to hear expert speakers share essential information to help improve your business, demonstrate the latest technological advances and provide insight into potential solutions. 10:00AM Expo Hall Opens Visit our Learning Theater Presentations in Aisle 1900 10:30AM - 11:00AM Learning Theater 1 Presented by: The 3D Metrologist's Roadmap to CMS Certification Rina Molari-Korgel, Hexagon Metrology & Chair, Coordinate Metrology Society (CMS) Like other high tech industries, metrology is a fast moving target due to new products and steady innovations from forward thinking OEMs. While software and hardware advances remove complexities from measurement and inspection processes, metrologists still need to understand the fundamentals of the discipline. More importantly, employers need to know if their technicians understand the basics and industry best practices. The Coordinate Metrology Society will discuss their CMS Certification program and its focus on continuing education and knowledge assessment. Learn how to leverage your professional capabilities to gain career-enhancing credentials and be recognized as a standout professional in the field. 11:00AM - 11:45AM ASQ Learning Theater 2 The Philosophy of Lean: Wax On! Dr. Kurt Stuke, CMQ/OE, CQA, LSSBB; Adecco US The point of this session is to initiate thinking about the future of Lean and Quality through a critical examination of a governing philosophical assumption. Apart from a heightened critical awareness, the presentation is intended to spur dialogue regarding quality and process improvement. Participants will reflect critically on the meaning of "culture" in order to build and sustain culture and will reflect critically on the meaning of "organization" and/or "client" to explore the depth and breadth of efficiency. 11:30AM - 12:00PM Learning Theater 1 Non-Destructive Testing and Quality Assurance using XRF, LIBS, or OES for the Quality Control Professional David Clifford, Product Sales Manager, Oxford Instruments If you are a quality control professional managing a global supply chain, you know the importance of improving efficiencies and costs while adhering standards. Incorporating X-Ray Fluorescence (XRF), Laser Induced Breakdown Spectroscopy (LIBS), and Optical Emissions Spectroscopy (OES) into your quality control process can assist to ensure alloys conform to standards at any phase of the quality process from incoming inspection through to the final quality check. These methods also help within a quality program to improve process efficiencies, reduce costs, and most importantly can assist a company to avoid costly recalls or catastrophic failures. For more information email: email@example.com 12:00PM - 12:45PM ASQ Learning Theater 2 Building Internal Lean Six-Sigma Training Katie Wolters, Continuous Improvement Engineer, BSI, MA, Lean Six Sigma Black Belt Karen Johnson, Process Improvement Manager, BSIE, MBA, Lean Six Sigma Black Belt, Denver Public Schools This session details how a small team in a large, urban school district saw a need for Lean training and within a year had delivered training on at least 2 Lean tools to over 700 individuals and developed/piloted a Lean curriculum. We will share our learnings with case studies of projects completed. Participants will understand the value of small-scale lean training presented by employees within their organization. Participants will have the confidence to initiate implementation of Lean methodologies in a non-traditional environment with inexperienced employees across a variety of sectors. 12:30PM - 1:00PM Learning Theater 1 Manufacturing Intelligence: What Your Quality System Isn't Telling You…Yet Eric Weisbrod, Technical Services Manager, InfinityQS International, Inc. More manufacturers than ever recognize the high demands of today's qualitysensitive world and are deploying quality management systems. But too many manufacturers stop there and never realize the full value of the manufacturing intel and enterprise and shop floor systems that impact their business. In this session, attendees will learn meaningful ways to get value from quality data and create a competitive advantage to succeed over those that believe what they are doing now is good enough. 1:00PM - 1:45PM ASQ Learning Theater 2 Breakthrough Improvement Using Excel Jay Arthur, creator of QI Macros for Excel; President & CEO, KnowWare International, Inc. What is the invisible "low-hanging fruit' of your business and how do you identify it? This presentation covers what data to look for and how to analyze it using Excel to make breakthrough improvements in speed, quality, productivity and profitability and will show attendees tools to eliminate the three silent killers of productivity: delay, defects, and deviation. Master the Magnificent Seven Tools of Breakthrough Improvement: Value stream maps, spaghetti diagrams, excel pivot tables, control charts, Pareto charts, histograms, Ishikawa diagrams, and matrix diagrams. 1:30PM - 2:00PM Learning Theater 1 Reduce Operator Influence on Inspection in Production Jose Torres, Software Engineer, Carl Zeiss Industrial Metrology LLC. Quickly and reliably obtaining ISO-compliant, traceable and reproducible |inspection results in production should be the goal of all manufacturers. In production environments, optical and contact CNC coordinate measuring machines are increasingly replacing manual equipment in order to accomplish this objective. Yet, with existing technologies, operators can still accidentally cause systematic measurement errors just by selecting the wrong settings and not even notice them. Learn how to use newly developed automated, intelligent measuring systems and techniques to overcome these potential problems and turn production inspection into a fast, simple matter. 2:00PM - 2:45PM ASQ Learning Theater 2 The Value of Professional Certifications Jim Spichiger, Chair Elect, ASQ Inspection Division Competition is a fact of life so to help gain a competitive edge it is advantageous to have a work force that is proficient in the principles and practices of quality. The best and easiest way to demonstrate this proficiency is through professional certification. Certifications are advantageous to both individuals and employers because they validate that the workforce has the skills and knowledge to ensure the quality of products and services. ASQ offers over 17 professional certifications ranging for inspector and technician to manger and master balk belt. Come listen and learn how certification is an investment in an individual's career and in the future of their employer. 3:00PM - 3:45PM ASQ Learning Theater 2 Accreditation Vs. Certification - What is ISO? Roger Muse, Director, Business Development, ANSI-ASQ National Accreditation Board Dramatic change has occurred over the last 36 months relating to regulator and specifier mandates for accreditation and certification. Almost every federal agency and most industries have now infused requirements for ISO certification and/or accreditation in one or more of their programs and the trends are growing. This comes as a response to so many communities questioning the safety, quality and reliability of our products and services, i.e. food born illness, lead in toys, poor drinking water, supply chain counterfeits, and the impact of DNA and forensic results. Come understand the difference between accreditation, certification and accredited certification and how these relate to third party conformity assessment with oversight within the domestic and international areas. 3:30PM - 4:00PM Learning Theater 1 The 3D Metrologist's Roadmap to CMS Certification Ron Rode, Planet Tool & Engineering & Past Chair, Coordinate Metrology Society (CMS) Like other high tech industries, metrology is a fast moving target due to new products and steady innovations from forward thinking OEMs. While software and hardware advances remove complexities from measurement and inspection processes, metrologists still need to understand the fundamentals of the discipline. More importantly, employers need to know if their technicians understand the basics and industry best practices. The Coordinate Metrology Society will discuss their CMS Certification program and its focus on continuing education and knowledge assessment. Learn how to leverage your professional capabilities to gain career-enhancing credentials and be recognized as a standout professional in the field. 4:00PM - 4:30PM Learning Theater 1 Modular Kaizen; Integrating Quality into Daily Operations Grace L Duffy, President, Management and Performance Systems Modular Kaizen is an improvement approach that integrates quality techniques into the busy schedule of everyday activities. All of the components of an effective Kaizen event are planned; however, the activities are scheduled in small segments, or "modules" that fit the rapidly changing time demands of team members and subject matter experts. Join the developer of Modular Kaizen in an interactive discussion of the techniques for incorporating quality improvement directly into normal operations. 5:00PM Expo Hall Closes 5:00PM - 7:00PM Conference Center Level 2 Networking Reception The networking does not stop when the Expo Floor closes! After a full day touring the Expo Hall and attending sessions, catch up with your colleagues and peers to enjoy cocktails, hors d'oeuvres and entrainment. This intimate networking setting will allow you to continue to make new connections and strengthen current business relationships. Thursday, October 29 8:00AM Registration Open 9:00AM - 10:00AM Conference Center Level 2 Keynote Presentation: Aerospace Quality Assurance for High Risk Research Payloads Scott Edward Darpel, Chief Safety Officer, Reliability and Quality Division, NASA GRC As Chief Safety Officer, Reliability and Quality Division, NASA GRC, Scott Edward Darpel will discuss NASA's processes and procedures key to securing the quality and reliability of high risk payloads in the extreme conditions of launch into outer space and in the unique environment of outer space itself. 10:00AM Expo Hall Opens Visit our Learning Theater Presentations in Aisle 1900 10:30AM - 11:00AM Learning Theater 1 The CMM-GD&T Measurement Conundrum Dr. James G. Salsbury, Corporate Metrologist, Mitutoyo America Corporation Modern coordinate measuring machines (CMM) offer almost infinite flexibility, with the ability to measure all sizes of parts, any type of geometric dimension and tolerance (GD&T), and with hundreds of measuring functions built into powerful software. This presentation will provide some strategies for organizations to leverage the power of CMMs and develop their own best measurement practices and deploy them across their organization. This presentation will discuss some of the challenges that exist between CMMs and GD&T and some strategies for managing measurement in the global marketplace amid the continual existence of different U.S. versus international standards. This presentation will introduce the concept of measurement planning, which is a key step in finding and implementing the best measurement solution. Concepts from the recently revised U.S. standard ASME B89.7.2, Dimensional Measurement Planning, will be utilized. 11:00AM - 11:45AM ASQ Learning Theater 2 Measurement Confidence Dilip Shah, President - E= mc3 Solutions, ASQ Fellow, ASQ CQE, CQA, CCT Quality of measurements in production of goods is more important than ever in a global economy. It is important to have a set of global measurement rules that are clearly understood by providers and consumers of calibration services. This presentation provides an overview of the calibration system hierarchy from the SI Units of measurement to the end user through the use of metrological traceability and measurement uncertainty analysis. The advantages of using accredited calibration services to achieve measurement confidence are described and demonstrated. 11:30AM - 12:00PM Learning Theater 1 Uncertainty of Tensile Test Results Earl A. Ruth, Special Projects Engineer, Tinius Olsen Testing Machine Company This session will explore the uncertainty in a Tensile Test including the components of uncertainty due to calibration, the components of uncertainty due to the testing machine and extensometer, the components of uncertainty due to the use of the testing machine and extensometer, and the uncertainty components due to the non-repeatability of the test samples. Ways of calculating and combining the uncertainty components will be presented as well as real world examples. 12:00PM - 12:45PM ASQ Learning Theater 2 ISO 9001:2015: An Overview of the Changes Mark Ames, President, AQS Management Systems This presentation summarizes the changes contained in the ISO 9001:2015 standard. We will outline specific requirements that have changed and the rationale for these changes. The changes made are intended to help your ISO 9001:2015 management system achieve its business objectives as well as achieve customer satisfaction. Learn how the standard emphasizes business performance utilizing a value added approach. 12:30PM - 1:00PM Learning Theater 1 Implementing Lean Six Sigma in the Absence of Common Sense! T. M. Kubiak, Founder and President, Performance Improvement Solutions Lean Six Sigma has been widely used in organizations for almost two decades. The methodology has been demonstrated; the tools and techniques are proven; countless master black belts, black belts, and green belts have been trained; management support has been garnered; and Lean Six Sigma leaders have been carefully chosen for success. Yet, implementations fail and they fail spectacularly! If one listens closely, one will hear the dying echoing cadence through those hallowed halls of many famed and glorious institutions voiced by uninformed leaders, "Lean Six Sigma doesn't work…here!" This presentation will look at the components and aspects of a Lean Six Sigma implementation and illustrate, based on the speaker's experience, how many good intentions have actually incurred undesirable unintended consequences. Such components and aspects include: infrastructure, training, organization, planning, and failure modes, among others. All content is extracted from real-life situations that depicts the absurdity and irrationality of decisions and actions that have preceded that woeful cry, "Lean Six Sigma doesn't work…here!" 1:00PM - 1:45PM ASQ Learning Theater 2 Specifying, Analyzing and Interpreting ISO/IEC 17025 Accredited Services Dilip Shah, President, E= mc3 Solutions, ASQ Fellow, ASQ CQE, CQA, CCT If an organization is accredited to ISO/IEC 17025 standard, it needs to ensure that the Inspection, Measurement and Test Equipment (IMTE) it sends out for calibration has the required metrological traceability. Other Standards also carry the similar requirements (ISO 9001, ISO 14000, ISO 13485, AS 9100, TL 9000). This presentation demonstrates the evaluation, and selection of an ISO/IEC 17025 accredited calibration supplier. It shall identify how to maintain metrological traceability of the equipment by analyzing the calibration report data received with the service requested. 1:30PM - 2:00PM Learning Theater 1 It's About to Get Real! Karen Spencer, Director of Quality & Continuous Improvement, Clinkenbeard, an M2M Company The continuous improvement process at Clinkenbeard began with a cross functional team determining how we could be the best of the best. We created our SWOT. Clinkenbeard started tracking, posting, and communicating the monthly metrics. We began scheduling and completing Kaizen events throughout the shop. The employees were included in the Kaizen events. Next, was creating a value stream map of our current processes. The Value stream maps were beneficial to determine where we had waste in the process. We continuously improved the facility and helped the operators by organizing, creating solid systems, staging tools and material for the next job, standardized the tool cabinets and shadow boards at each machine. Clinkenbeard will reveal what it takes to be "Quality Plant of the Year" and how your company can be next! Time to start your plant's journey. 3:00PM Expo Hall Closes The Quality Show Concludes
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