THE RESHORING INITIATIVE AND INTELLILINK SEEK PARTNER FOR BOP RESHORING PROJECT KILDEER, IL — The Reshoring Initiative and Intellilink are seeking a company to participate in a joint research project to confirm whether back office processes (BOPs) can be reshored competitively using local U.S.-based staff and Robotic Process Automation (RPA) software. If the project is successful, the participating company will achieve higher productivity and an ongoing 50% cost savings vs. offshore outsourcing. The U.S. will have the potential to bring back up to one million BOP jobs even at the higher productivity levels. The project participant can be from any industry but must now be spending at least $150,000/year on offshored BOPs either directly, or through an outside firm. Suitable process areas include activities within finance & accounting, human resources or information technology. The BOP research project aims to confirm that one software robot and one local client employee are capable of undertaking the work of five offshore resources. For the participating company, Intellilink will offer consulting resources at a discounted cost of 25% of its usual consulting bill rate and provide a free trial software robot to use during the research project. In exchange, the participating company will fully document its results and economics under the project. Intellilink is confident the participating company will not only generate large cost savings from deploying RPA software but also deliver higher quality service through the use of local U.S.- based employees for BOP. THREE IN A ROW: SALARIES RISE AGAIN FOR QUALITY PROFESSIONALS, ASQ SALARY SURVEY SAYS MILWAUKEE, WI — For a third year in a row, average salaries for quality professionals in the United States have increased — this year up 1.5% to $93,036, according the 31st annual American Society for Quality Quality Progress salary survey. The growth is modest when compared to average salary increases since 2005. Except for the two years that average salaries decreased in 2012 and 2014, the 2017 increase is the second lowest, just slightly more than the 2016 increase of 0.86%. In Canada, where quality professionals last year reported a 2.6% decrease, the turnaround this year also was slight: a 0.7% rise to $87,569. (All Canadian figures are noted in Canadian dollars.) According to the survey, the highest- paid quality professionals by title in the United States include vice president or executive, who make an average $170,131, Master Black Belts, who average $148,198, and directors, who make $132,780. In Canada, those who hold the same titles earn the highest salaries: vice presidents or executives average $168,484, Master Black Belts earn $148,000, and directors make $119,826. “With the economy seemingly recovered from the Great Recession, it’s nice to see a trend of increasing average salaries for quality professionals,” said ASQ Chair Eric Hayler. “And as quality professionals continue to impact their organization’s bottom lines, companies will continue to recognize and reward them accordingly.” The Quality Progress Salary Survey was completed by more than 5,800 quality professionals from a broad range of industries and market sectors. Regular, full-time employees made up 95.7% of the respondents. Self-employed consultants, part-time employees and unemployed, retired or laid-off workers also were surveyed. It’s not surprising that the number of ASQ certifications a quality professional holds results in higher pay, yet nearly half of the U.S. respondents to the QP Salary Survey have no certifications. Approximately 30% have attained just one certification. Those without ASQ certifications earn an average of $87,748, while those with one certification earn $93,576. Those with two certifications earn $5,707 more than those with one. Quality professionals who earn six or more certifications — only 0.7% of the U.S. respondents — earn an average of $116,747. The biggest discrepancy is among quality engineers, where earning a manager of quality/organizational excellence certification can increase pay $16,351 over those without that credential. Managers who earn the same certification earn 12% more than managers without it, from $96,905, to $108,526. And like certifications, the more years’ experience gained, the higher the salary. The average salary for quality professionals in the United States with less than one year of experience is $63,752, while the average salary for those with more than 20 years’ experience is $109,264. Among Canadian respondents, those with less than one year average $52,633 and those with more than 20 years’ experience earn on average $106,370. For those new to quality and for those who haven’t pursued certifications, Six Sigma training seems to be another way to increase salary. In fact, those in the United States who have completed at least one level of Six Sigma training makes an average of nearly $18,000 more than those who haven’t had any additional Six Sigma training. In Canada, those without Six Sigma training average $85,114, while those who have completed at least one level of training earn an average of $90,975. When examining specific levels of Six Sigma training, the differences are more pronounced. In the United States, Master Black Belts earn an average $142,080, compared to $84,675 for those without any Six Sigma training — a difference of more than $57,000. In Canada, Master Black Belts earn $129,750, whereas those without Six Sigma training earn an average $85,114 BUSINESS NEWS CINCINNATI INCORPORATED acquired NEW VALENCE ROBOTICS CORPORATION. All employees of NVBOTS will be retained and the base of operations will remain in Boston for the foreseeable future. Other terms of the acquisition were not disclosed. CI partnered with NVBOTS as a value-added reseller in 2016 to complement BAAM (Big Area Additive Manufacturing), its large-scale additive machine tool solution. The NVBOTS small-scale 3D printer, rebranded as SAAM (Small Area Additive Manufacturing), offers large-scale designers a “print preview” for large prints and also penetrates new market segments outside the scope of BAAM. “Cincinnati Incorporated’s participation in additive manufacturing has been within the large scale arena with BAAM. NVBOTS naturally compliments CI’s capabilities with smaller scale additive manufacturing systems, the growing ability to print in a wide array of materials, and automated solutions including cloud based management software,” said Carey Chen, CI president, CEO, and vice chairman. “This partnership represents an exciting opportunity to extend NVBOTS’ core mission to make 3D printing as easy as printing on paper, and to fulfill our long-term vision where anyone can 3D print any part, in any material, anytime, anywhere,” said AJ Perez, NVBOTS chairman and co-founder. THE L.S. STARRETT COMPANY invited Performance Racing Industry (PRI) Trade Show 2017 attendees to see Brad Keselowski’s Talladega race winning Ford FR-9 engine, built by ROUSH YATES ENGINES. Roush Yates, a Starrett partner, uses Starrett precision tools and metrology equipment to ensure the highest levels of accuracy and repeatability when building their high performance engines. Starrett and Roush Yates also offered booth visitors a chance to win a Nascar Racing Experience, or suite passes to the Daytona 500 or a Roush Yates Engines facility tour with pit passes for Charlotte Races. In his 300th career start, Brad Keselowski won his fifth Talladega Race this year and automatically advanced to Round 8 in the Monster Energy NASCAR Cup Series Playoffs. “We are thrilled to offer our hearty congratulations to Brad Keselowski for winning another Talladega Race, and are extremely proud that Roush Yates used Starrett precision measuring tools to build the high performance winning engine,” said Jim Taylor, vice president of operations for Starrett. Todd English, vice president of business development from Roush Yates, said, “In order to produce over 1,000 high performance engines each year, we utilize the industry’s best measuring equipment. Using Starrett tools, we have 100% confidence that our parts are accurate every single time.” MAGNET APPLICATIONS, a provider of compression bonded magnets, injection molded magnets and magnetic assemblies to the automotive, medical, defense and aerospace industries, announced that its additively printed high performance magnets were recognized at the 55th Annual R&D Conference, held in Orlando, FL. The magnets were developed by a team of researchers at ORNL and co-developed by Magnet Applications, Ames Laboratory Critical Materials Institute (CMI), Tru-Design and Momentum Technologies. Magnet Applications, a Bunting Magnetics Company, manufactured the starting composite pellets of the additively printed high performance magnets with 65 volume percent isotropic NdFeB powder and 35% polyamide nylon-12 binder. The 3D printing was performed at the Manufacturing Demonstration Facility at Oak Ridge National Laboratory with the Big Area Additive Manufacturing System (BAAM). These are the first rare earth bonded magnets created using this system, which allows for rapid production with no size or shape limitations while reducing energy consumption, lowering production costs and conserving rare earth elements. The development team, led by ORNL’s Parans Paranthaman, includes two members from Magnet Applications: John Ormerod, senior technical adviser, and Bob Fredette, applications engineer. “We are proud to have been part of the development team for the 3D printed magnets,” commented Ormerod. “The recognition for this innovative breakthrough, and by the team at ORNL, is a testament to our commitment to offer our customers the latest in magnet engineering advancements no matter the application. We’re honored to be listed among so many outstanding companies and people focused on developing breakthroughs in science and technology.” Bob Fredette added, “ORNL’s facilities are at the forefront of innovation and it is gratifying to be part of their team on this project. We are constantly looking for ways to advance magnetic engineering in the marketplace and this opportunity reflects that.” AURORA LABS LIMITED signed a nonbinding term sheet with DNV GL, a global quality assurance and risk management company, providing classification, technical assurance, software and independent expert advisory services to the maritime, oil and gas, power and renewables industries. This step sets a framework for the company to work with DNV GL having the goal of producing 3D-printed parts created on Aurora machines to be independently certified as fit for their intended purpose and meeting global certification requirements. The non-binding term sheet proposes to: Create a process whereby parts printed by Aurora machines can be independently certified by DNV GL. That the end to end certification process, including the use of Aurora’s management software, allows for parts to be certified whilst being printed and then independently verified by DNV GL. Develop a certification standard for Aurora. For a part and a process to be independently certified as fit for purpose, there are a number of flow on areas that will also need to be independently certified. Including but not limited to: powder testing for all critical performance criteria, e.g. morphology, chemistry, etc., the 3D printer, printer operators, the installation environment, and the process for design validation. The independent certification of Aurora’s 3D-printed parts should facilitate the take-up of its 3D-printers in oil and gas and marine markets as currently printed parts cannot be used in these areas without certification. “This partnership is a substantial achievement for Aurora as it will ultimately allow for certification of our 3D-printed parts as fit for their intended purpose,” said David Budge, managing director and interim chairman. “This is particularly important as many industries such as oil and gas and marine require certification of parts in order to be able to utilize them in their facilities. DNV GL will support us in helping establish certification covering the whole value chain, from powders to parts, certifying the technical performance of our technology, and independently endorsing our processes and products. The independent certification will provide us with enhanced credibility when speaking to potential customers and will be a big step forward in recognition of the technology we have developed.” MULTI PACKAGING SOLUTIONS, a business of WestRock Company and a provider of value-added print and packaging solutions for the healthcare, branded consumer and multi-media markets, is investing in software from IDEAGEN as it aims to standardize its quality management processes across all its 70 global sites. Ideagen Q-Pulse will be rolled out across MPS’s healthcare packaging operations in North America and Europe in the initial phase of the project. In phase II, the Q-Pulse software will be extended to the company’s global branded packaging operations including several locations in China. Denise Loughlin, vice president quality for Europe at MPS, said, “The project with Ideagen will reinforce MPS’s position as a truly global supply chain partner for its customers. The nature of our work means that we are a strategic partner to some of the leading pharmaceutical and healthcare organizations in the world. That can also be said for some of the largest consumer brands in the confectionery and spirits sectors across the globe.” The Q-Pulse system will support MPS’s goal to offer its customers world class manufacturing quality standards. The software complements recent substantial investment in new printing presses and other ancillary equipment across the business. “One of the fundamental objectives of this project is to become a truly global supply chain partner for our customers,” continued Denise. “Our investment in Q-Pulse’s global operating system provides our customers with further reassurance that our quality systems and processes are consistent throughout the world. This investment, complementing other existing quality related systems such as barcode or blank code readers on finishing equipment, will add an extra layer of security. This technology reinforces our continued commitment to product quality. Q-Pulse will offer a fully integrated, scalable, one-stop-shop for global quality management.” CONVENTION NEWS THE SOCIETY FOR STANDARDS PROFESSIONALS announced Katharine E. Morgan, president of ASTM International, as the 2018 SES Annual Conference Keynote Speaker. The conference will take place in Nashville, Tennessee, on Aug. 7-8, and her remarks are slated for the morning of Aug. 7. The theme of the conference is “Dynamic Diversity: Expanding the Future of Standardization” and will bring together standards professionals from around the world to share experiences and best practices in standards development and conformity assessment. “ASTM International is one of the world’s largest organizations for the development of international voluntary consensus standards and Kathie is a respected leader in the global standards community,” said Edward Miskoski, SES president. “We look forward to sharing with our conference attendees her lessons learned over three decades at ASTM International, as well as her thoughts on the future.” Morgan began her career at ASTM supervising the standards development work of several technical committees, rising to become a director in 1990. In 2001, she was named general manager of the technical committee support department, overseeing symposia, workshops, international activities, committee services, meeting services, and contract m prod- management services. In 2007, Morgan was appointed vice president of Technical Committee Operations where she directed a 50-member team, leading efforts to create, track, evaluate, and adjust strategic business plans. In addition, Morgan helped guide organizationwide policies, finances and partnerships. She assumed the presidency of ASTM International in February 2017. “It’s an honor to serve as the keynoter for one of the most important gatherings of standards professionals in the world each year,” said Morgan. “Our community is evolving in exciting new ways, as the theme suggests, and I look forward to being part of that dialogue at SES.” Morgan is one of the world’s prominent voices on standardization related issues. In addition to SES, she is a member of the American National Standards Institute’s Board of Directors, the Council of Engineering and Scientific Executives, the International Consumer Product Health and Safety Organization, the American Society of Association Executives, and former member of the Standards Council of Canada’s Standards Development Organization Advisory Committee. Morgan holds a bachelor’s degree in chemical engineering from Lafayette College in Easton, PA, as well as a master’s in business administration from Widener University in Chester, PA. THE COORDINATE METROLOGY SOCIETY announced its 2018 Call for Papers for the 34th annual Coordinate Metrology Society Conference (CMSC), July 23-27, in Reno, NV. The CMS is the eminent membership association for measurement professionals worldwide. For the first time, the organization is opening its call for papers to the coordinate measurement machine (CMM) community in addition to its portable measurement society. The CMS encourages abstract submissions that explore diverse applications of 3D metrology to improve processes, productivity, and the user experience. Since 1984, industry leaders have contributed over 500 highlevel technical papers and presentations to the CMSC portfolio, the most comprehensive repository of metrology knowledge and information. The Coordinate Metrology Society encourages papers and presentations that cover research and development driving the future of metrology such as the Smart Factory, 3D printing, artificial intelligence (AI), automation and manufacturing cells, and other trends that unlock the potential of 3D metrology technologies. Submissions must be original, expert-level contributions from metrology practitioners working in the portable and CMM metrology field. Technical papers can cover all aspects of metrology competencies gained from research and development, best practices, technology benchmarks, and innovative use cases exploring the adoption or adaption of metrology solutions for problem solving or process control. Commercial content is not accepted by the CMS. The deadline for abstract submissions for technical papers and presentations is March 9, 2018. BUSINESS NEWS JENOPTIK OPTICAL SYSTEMS announced the expansion of its manufacturing operations in Florida. Jenoptik opened a new ISO 14644 Class 5 clean room with state-of-the-art filtration technology for high-precision optical assemblies to support applications with demanding cleanliness requirements like semiconductor and space flight instrumentation. Additionally, Jenoptik has extended site capabilities by investing in a new thermal vacuum chamber in the clean room. The Class 5 clean room complements the pre-existing ISO 14644 Class 7 clean room and triples the amount of clean room space in Florida. Jenoptik’s continued expansion in Florida is the direct result of customer volume requirements for the company’s products. This new facility complements the clean room capacity in Huntsville, AL. The Huntsville facility is purpose- built to meet the rigorous requirements of leading-edge semiconductor-related manufacturing activities. Jay Kumler, president of Jenoptik Optical Systems in North America, commented, “We are investing in differentiating technologies, advanced equipment and employees, and we are committed to meeting our customers’ expectations for higher levels of cleanliness and contamination control.” Equipment manufacturers around the globe use Jenoptik’s products to build semiconductor devices, telecommunications equipment, digital projection, mobile devices, augmented reality, industrial automation and connected vehicles. ZEISS will strengthen its activities in Russia, Ukraine, the Commonwealth of Independent States and Georgia by acquiring a majority stake in the OPTEC GROUP, the long-standing sales and service partner responsible for this territory. With this step, Zeiss is continuing and expanding its almost 115-year presence in the region. Optec is represented in the territory with approximately 300 employees and operates 16 subsidiaries and branches in seven countries. In the future the shares of the company will be jointly held by Carl Zeiss AG and the longstanding owner Family v. Korff. The shares of the former CEO and shareholder Maksym Igelnyk will be therefore fully acquired by Zeiss. Effective 1 January 2018, Optec will be led by Michael Hubensack (Zeiss) and Nicholas v. Korff. Optec will retain its current sales and service organization to act as a solutions provider with its full portfolio of Zeiss and complementary third-party products. Thomas Spitzenpfeil, CFO and CIO of Carl Zeiss AG, commented on the transition as follows: “We see Russia, the CIS countries, Ukraine and Georgia as markets with promising and sustainable growth potential despite political challenges. Our new role as the majority shareholder in the Optec Group is a manifestation of our strong engagement in this region. It underlines our trust in our local partners, the customers and the entire Optec team. Customers and partners, both old and new, will benefit from the new setup.” STANDARDS NEWS Reflecting a greater focus on achieving organizational success through people, the first certification program for ISO standard 10018 is now available for organizations committed to quality people management. This standard was created by the same organization that created ISO 9000 quality process management standards in 1987, which are now followed by over 1.3 million companies worldwide which display the ISO 9000 logo in their marketing to prove their commitment to quality. The ISO 10018 certification is administered by TheICEE.org (ICEE) at the Healthcare Management Institute of the University of Texas Medical Branch. The goal is to help organizations apply a formal approach to foster the proactive involvement of everyone from customers and distribution partners to employees, vendors, and communities to achieve organizational success and to deliver their marketing promises. The Center officially launched at a conference entitled “ISO 10018: Enterprise Engagement in Action,” held at the University of Texas Medical Branch administrative building in Galveston, TX. “ISO 10018 is to people management what ISO 9001 is to process management,” said Dr. Ron McKinley, co-founder of the International Center for Enterprise Engagement (ICEE). “Because ISO 9000 considers people management critical to sustainable success, ISO 10018 is almost a must for ISO 9001 compliant companies,” he said. “But the process and designation offers benefits to any organization seeking to maximize performance through people by providing a framework for creating a sustainable customer-oriented, innovative culture continuously focused on improvement, satisfaction and results. For most organizations, this is an ad hoc process at best.” He said that the state of quality people management today is like that of quality process management in the 1980s when there were no standards for quality processes. “Twenty years later, with over 1.3 million ISO 9001 certified organizations in place, the engineers who oversee the worldwide-respected ISO 9001 quality standards recognized that the creators had overlooked a critical component of quality process management: the role of people management. We hope that in 20 years as many organizations will proudly display the ISO 10018 designation for quality people management in their marketing as many do for ISO 9001 today.”
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