SHOW ISSUE LAS VEGAS: JANUARY 31-FEBRUARY 2, 2011 THE HVACR CONTRACTOR’S WEEKLY NEWSMAGAZINE SINCE 1926 JANUARY 31, 2011 ■ $5.00 ■ VISIT US ONLINE AT WWW.ACHRNEWS.COM ■ ahr EXPO BRIEFS Show Events MONDAY, JAN. 31 ■ Baker Co. will American Excellence certification Distributing host North Technician (NATE) testing ■ The at the AHR Expo. The test session will begin at 1 p.m. To help prepare technicians for the test, Baker Distributing will offer a two and a half-hour NATE refresher course from 8:30 a.m. to 11 a.m. Registration forms are available at www.natex.org. American Society of Heat-ing, Refrigerat-ing and Air-Con-ditioning Engi-neer’s (ASHRAE’s) public session: “A Practical Guide for Reducing Air Leakage in HVAC Air Systems” will be held from 2:15 p.m. to 3:45 p.m. in roomN256. TUESDAY, FEB. 1S ■ The Heating, Airconditioning and Refrigera-tion Distributors International (HARDI) will hold “Commercial Ground Ray Isaac Isaac Heating and A/C Rochester, N.Y. Steve Allen Cool Check Air Conditioning Ltd. Etobicoke, Ont. NEWS’BEST CONTRACTORS TO WORK FOR HAVE ATTITUDES THAT SWEETEN THE POT ontractors who keep both their employees and customers sat-isfied have found that a family feeling can improve their odds. In these cases, the goodwill comes from something other than a dollar sign, and it is widespread among this year’s Best Contrac-tor to Work For winners. Cool Check Air Conditioning Ltd., Eto-bicoke, Ont., nurtures its employees and its customers at traditional annual events. At Donley Service Center, Phoenix, founder and chairmanJames Donleyand his son, president MikeDonley, work on employeeand customer relationships that are based on respect. The things that made Isaac Heating and Go All In With These Contractors C Air Conditioning, Rochester, N.Y., a repeat winner of this contest haven’t changed; today, putting employees first ranks highest in its priorities, said president Ray Isaac. Broth-ers Air, Heat & Plumbing, Rock Hill, S.C., was founded as a two-person business in 1985. Roger Costner, president and co-owner with his brother, vice president Donald, have grown the business family to nearly 100. Other companies may not call them-selves family, but they act like one. Fire & Ice Heating, Air Conditioning and Electri-cal Inc., Columbus, Ohio, is one such con-tractor, with Scott Merritt, CEO, looking after the employees. Coverage of the winners startson page 30. —by B. Checket-Hanks Loop Water Mike Donley Source Heat Pump Systems” in room N101 from 9:30 a.m. to 11 a.m. No registration required. ■ The International Air-Conditioning, Heating, Refrigerat-ing Exposition (AHR Expo) will select its 2010 AHR Expo Product of the Year at 1 p.m. in the New Product Technol-ogy Theater A. WEDNESDAY, JAN. 27 ■ LonMark Americas’ professional exam and review will be conducted from 8 a.m. to 5:30 p.m. in room N107. —compiledbyCheriePreville Donley Service Center Phoenix Roger and Donald Costner Brothers Air, Heat & Plumbing Inc. Rock Hill, S.C. Scott Merritt Fire & Ice Columbus, Ohio DIGITAL EDITION THIS ISSUE SPONSORED BY: AHR EXPO ONLINE SHOW COVERAGE Get the scoop about the AHR Expo’s on and off the show floor happenings and expo products at www.achrnews.com/AHR_Expo.