Paul Leavoy 0000-00-00 00:00:00
By Paul Leavoy Writer and Researcher email@example.com 416.599.6009 x283 ISO 9001 audits can be a long, exhaustive and sometimes stressful process – unless an organization has implemented a software solution to streamline its quality management system (QMS). When quality management audits commence, too often the following situation occurs: Auditors arrive and are handed a file of quality-related documentation on paper. Alternatively, auditors are pointed to an array of disparate, siloed software systems (e.g. spreadsheets, Lotus Notes, etc.) In either case, auditors and quality managers can spend hours and often days poring through documentation and data to ensure an organization conforms to all ISO 9001 certification requirements. There are a number of problems with this process. Not only is a tremendous amount of time, effort and resources required to execute internal, external and customerinitiated audits, but all ISO conformance information is contained in separate compartments that are not integrated. Extensive manual effort is required to pull essential information – including documentation identifying QMS processes, resources, personnel, infrastructure and more – from these ‘siloed’ repositories of information. Further, with this approach, ensuring an organization is prepared for quality audits (which may occur at any point through the year, multiple times a year) can be a full-time responsibility as personnel Ensure ISO certification documentation is organized, accurate, and up-to-date at all times. But there’s a better way. Streamlined software alternatives enable organizations to automate many of the processes associated with QMS information management and render all quality audit-related materials and information up-to-date, accessible and transparent so ISO 9001 audits are transformed into a quick, painless, stress-free process. With the right quality management software solution, all documentation related to ISO 9001 certification is kept in one centralized location, accessible to quality managers and other personnel across a location, multiple business units, or companywide with the click of a button. Further, all quality metrics – including quality nonconformances (QNCR), supplier nonconformances (SNCR), and all other key performance indicators (KPI) – are displayed on real-time dashboards and scorecards, providing personnel and auditors an 360-degree, at a glance view of the complete status of a quality management program. Part of the appeal of a streamlined QMS software alternative, such as that offered by Intelex Technologies, is that the right solution represents a ‘two-click conformance’ approach to quality management and ISO 9001 certification. With this approach, any metrics, documentation or other material pertaining to quality management can be accessed with no more than two clicks of a mouse in a centralized, web-based database. Essentially, with the right QMS software, the whole notion of ensuring audit preparedness becomes a thing of the past. Automatic, escalating email notifications alert staff of any pending or overdue quality-related activities and nonconformances, and comprehensive, real-time scorecards highlight any incomplete ISO 9001 requirements, ensuring nothing slips through the cracks. With Intelex quality management solutions, all ISO 9001 requirements (e.g. Quality Objectives and Targets, Quality Policy, Monitoring and Measuring, etc.) are mapped directly to a component of our software Offering. All Intelex applications work within a centralized, web-based database and essentially ‘speak’ to one another, issuing collateral notifications and alerting employees when any requirements are unfulfilled. And critically, organizations consistently boost efficiency, save time, and automate audit preparedness by streamlining quality management within our centralized, web-based systems. Paul Leavoy is a writer and researcher who focuses on EHS and qualityrelated issues affecting businesses around the world.
Published by QualityMagazine. View All Articles.