Ta Chen International Satisfying Customers Nationwide Ta Chen International Inc. (TCI) is a leading master distributor of stainless, aluminum and nickel alloys coils, sheets, plates, long products, PVFs and tubings. TCI carries a complete line of stainless seamless instrumentation tubings (ASTM A213), commercial welded tubings (ASTM A249/269), sanitary tubing (ASTM A270), seamless mechanical tubings (ASTM A511) and ornamental tubings (ASTM A554). TCI stocks both domestic and imported stainless tubing to satisfy our customers’ needs, we lead in inventory depth, breadth and availability, and efficiently serve more than 3,000 customers nationwide through our eight strategically located warehouses in the United States. For more information, visit www.tachen.com. High-Performance Gas Products from BrassCraft Quality and Innovation: A Company’s Obsession No matter where plumbing professionals look within BrassCraft’s full line of gas products, they see the same thing: a compulsion for doing things right. It’s a passion that drives BrassCraft on two fronts. The first is quality — this company is downright obsessed with the quality of its products. Every element is scrutinized: fittings, valves, connectors, materials and finishes. And nothing is released without having cleared BrassCraft’s gauntlet of scrupulous inspection and CSA testing and certification. Most plumbers already know this; the company’s reputation for preeminent quality has stood firm for more than 65 years. At the same time, that drive also powers BrassCraft innovation. In just the last few years, they’ve introduced product after product that changes the game — cutting installation times, improving safety, durability and connection security. And helping to make their customers heroes. An example of this is the Safety+PLUS® Excess Flow Valve. It’s a “smart” design (yet requiring no electronics or sensors) that, in the event of a home gas line rupture or disconnect, automatically restricts gas flow at the appliance to a non-hazardous level. Once the line is properly repaired, the valve automatically resets, resuming gas flow to the appliance. Gas connectors are another BrassCraft specialty, one that has received relentless attention to design, functionality and reliability. Their stainless steel connectors feature ProCoat®, a proprietary polymer coating that provides superior corrosion resistance. BrassCraft manufactures these connectors for all applications, including large-demand installations such as tankless water heaters. They’re available in high visibility yellow as well as black, ideal for discrete applications like gas fireplaces. Combine a ProCoat connector with the Safety+PLUS valve above, and you have the Safety+PLUS ADVANTAGE®. Hot on the heels of its popular Tankless Water Heater Installation Kits, BrassCraft has expanded the line with a series of kits designed for sweat applications. As with all the kits in the BrassCraft line, they include a host of features for making installations faster, easier and more professional in appearance. The new kits center around a one-piece forged brass valve body that reduces connections and enhances longevity. This durable valve body features a built-in port for the PR valve, and an integrated drain valve with independent flow control. Color-coded valve handles are easily identified and comfortably sized, with quarterturn operation providing quick system isolation during maintenance, even in compact spaces. The valve body is a full-port design with nothing to impede water flow. Self-seating O-ring seals on the inlet and outlet ports greatly enhance connection security and speed. Gas ball valves for every installation? BrassCraft has you covered, and its entire line exhibits the company’s hallmarks of quality and innovation. These 100% leak-tested and CSA design-certified valves feature precision Italian engineering and a host of innovations. PTFE seat rings ensure a tight seal and easy operation even after long static periods. Quarter-turn operation delivers easy on and off flow control, and the blow-out-proof stem is assembled from the inside with double O-ring protection, for leak-proof performance. It’s clear that, regardless of application, all these products have one thing in common: the overarching quality and innovation that plumbing professionals rightly expect…only from BrassCraft Manufacturing. VAI S2K Analytics How can businesses take advantage of the wealth of information available in real-time to make more intelligent choices? VAI is an award winning software developer and trusted IBM partner, providing cutting edge technology proven to streamline and optimize business capabilities. VAI’s technology roadmap, its shared vision with IBM, provides companies with a business model based on best industry processes that leverages technology to create value and improve performance. VAI’s S2K Enterprise Software harnesses the power of technology and enables businesses to better anticipate consumer needs and enhance productivity. The S2K family of products includes solutions for the HVAC and Plumbing industries. Business Intelligence Software In the information age, information is power. Companies that leverage, exploit and maximize their information assets have a strategic advantage over their competitors. VAI S2K Analytics is a comprehensive Business Intelligence tool that can help you improve service, gain a clear picture of revenue and profitability, control costs and better manage extended and complex supply chains. This easyto- use yet powerful tool connects your staff with S2K Enterprise information so they can make better decisions. With S2K Analytics you can create powerful dashboards and reports that will allow you to easily identify anomalies that could turn into significant business issues, identify and analyze opportunities and trends, communicate goals consistently with employees and monitor performance against targets. Access to accurate information has never been more vital to grow revenue, protect margins and improve profitability. For HVAC and Plumbing industries, S2K Analytics gives everyone in your value chain the answers they need to excel in a highly volatile environment. With S2K Analytics you can: Set targets, see results and understand what drives the numbers. Identify trends that may be benefits or threats. Take action with a common context for decision-making across every department. Identify and analyze opportunities and trends. S2K Analytics pre-configured dashboards help you gain immediate visibility into sales, monitor revenue and make sure targets are hit. S2K Analytics helps you see the big picture and monitor the performance at a company or location level. S2K Analytics gives professional report authors the ability to drill down for in-depth information. Enterprise-wide comprehensive reports and query tools make creating custom reports on-the-fly as easy as drag-and-drop. In addition, users can integrate secure data with Microsoft Excel to create easyto- use, easy-to-understand custom spread sheets. To learn more about VAI S2K Analytics, join our free Webinar on July 19, 2:00 p.m. ET. Register today at: http://www.vai.net/events.html. For more information about VAI, visit www.vai.net, or call 800-824-7776. Pure Water Products from Watts The new Pure Water line of water filtration products is specifically selected and branded for the Wholesale Plumbing market. This line comprises a wide range of products that solve water filtration, purification and treatment issues for residential and light commercial applications. Watts Pure Water line includes: Residential point-of-use Drinking Water Systems such as our compact 3-Stage Ultra Violet disinfection system that kills harmful microorganisms. Ideal for use under a kitchen sink, in an RV or on a boat where space is at a premium and quality water is essential. The Kwik-Change™ Ultra Filtration (UF) System uses state-of-theart Hollow Fiber Membrane Technology to reduce impurities and contaminants down to 0.25 microns, including lead, cysts, VOCs, chlorine taste and odors. Residential point-of-use Reverse Osmosis Systems (RO) including our Kwik-Change RO with an internally in-head shut-off valve that allows for fast, sanitary filter replacements, eliminating the need to shut off incoming water supply. Our patented Zero Waste RO is the first ever RO that wastes no water and provides better-than-bottled water quality. Residential Whole House Systems to treat common water quality issues. For example, our Granular Activated Carbon (GAC) Whole House Systems remove chlorine, taste, bad odors and sediment while our residential backwashing filter systems with Micro-Z™ Media offer superior sediment removal. Water Softeners for the whole house and light commercial applications. Choose from four series with softening capabilities from 30K- 120K to treat hard water issues. Our Series Pro SE uses advanced electronic control for easy programming and increased efficiency while reducing salt usage and water waste. Environmentally friendly Anti-Scale Systems. Watts OneFlow® systems prevent scale while eliminating the use of salts and chemicals. These systems also reduce water consumption and waste water discharge. Many more products are available for use in a wide range of applications, including Light Commercial Ros and Filtration Systems, replacement filters, housings, parts and accessories. More choices. More solutions. All from Watts, a name you know and trust. Look for our latest catalog a t www.watts.com/purewater. T&S Brass Manufacturing Reliability and Innovation Since 1947 T&S Brass is continuously looking at ways to improve its product offering — whether that means increasing the efficiency of a faucet or making it easier to install. One thing that has stayed the same, however, is the company’s commitment to delivering quality, reliable products. From aerators to sensor faucets, T&S Brass manufactures plumbing products that can withstand the toughest commercial applications. Since 1947, when T&S Brass developed the first pre-rinse unit, the manufacturer has been a leader in providing innovative equipment solutions. And when it comes to low-lead laws, the Buy American Act, LEED and a general concern for the environment, T&S Brass continues to lead the way. Sustainability T&S offers thousands of water and energy-saving products and is committed to engineering new and improved models. Two of the latest products that T&S Brass has developed are the B-0108-C and the B-0107-C low-flow spray valves. The federal limit on spray valves is currently set at 1.6 gallons per minute (gpm). Taking a proactive step in the industry, the new spray valves will offer a flow rate at 0.65 gpm. What does this mean for operations? By switching from a 1.6 gpm spray valve to a 0.65 gpm spray valve, an operation can save nearly 100,000 gallons of water a year (based on five hours of use a day). This has a significant impact on the environment and overall operating costs. Buy American Act T&S Brass offers more than 5,000 products and parts that meet the Buy American Act (BAA), federal legislation that requires the U. S. government to prefer American products in its purchases. These products are primarily manufactured, assembled and distributed from the T&S Brass headquarters in Travelers Rest, S.C. T&S Brass products that are BAAcompliant include: faucets and components; spray valves and pre-rinse units; pot, kettle and glass fillers; appliance connectors; safety equipment and more. These products are available for order with 24-hour Quick Ship. Low Lead In 2009, the T&S Brass U.S. facility converted all of its wrought components to Eco-Brass and low-lead alloys. All products now manufactured from this facility meet new lead reduction legislation set forth by California Assembly Bill 1953 (AB1953). By converting to the Eco- Brass and low-lead alloys, T&S Brass models will deliver the same quality and performance as other T&S products. To ensure that the new products meet T&S’ exacting standards, the line has been through vigorous testing and has shown no difference in strength or finish. LEED When it comes to green building projects, T&S Brass faucets and other equipment can help a building receive points to be certified. T&S Brass products can help contribute points to the LEED Water Efficiency category. Several models also comply with EPAct 2005, saving you water, energy and money. In fact, many of the water-efficient faucets, fittings and pre-rinse units have been on the market for more than a decade. To learn more about T&S Brass, visit www.tsbrass.com or follow on Twitter (@tsbrass). Neuco Inc. Expansion Represents Future Inventory Growth Neuco Inc., a leading master distributor of HVACR Controls located near Chicago, recently celebrated their ground breaking expansion. Construction began this May on a new multiuse structure connecting to their existing building. The 18,000-sq.-ft. addition will accommodate office space, a training facility and parking. This level of future planning is a testament of Neuco’s commitment to both wholesalers and employees. The expansion will enable Neuco to increase inventory options and stock levels in their current warehouse. Thereby, customers will reap the benefits of even more product solutions, making Neuco the ultimate one-stop shop! It’s also an exciting step for employees who will gain a brand new work environment or modernized work spaces, plus long-awaited ample parking access. “How do you do it?” is a common question customers raise when curiously mesmerized by the breadth and depth of Neuco’s presentday stock. One way is through attentive documentation of every product inquiry received. A team of buyers, led by Scott Kohler* carefully monitors demand on stocked items and similarly studies non-stock product requests. A complex process but well worth the effort to better identify customer needs. To catch a snapshot of Neuco’s current product offering, view their linecard at www.neucoinc.com. Another way Neuco reacts so effectively to demands is their Sales Team provides continuous feedback to the Purchasing Department. Whether its suggestions for new inventory options or input on trends they detect occurring within the industry, their advice is heavily taken into consideration. In conclusion, both Neuco’s expansion project and their forward-thinking processes prepare them for lasting customer satisfaction and employee retention. Estimated completion of the expansion project is end of 2011. Keep an eye on progress updates at www.neucoinc.com. * Scott Kohler, Neuco’s Pur chasing Manager, h a s achieved 2 certifications, C.P.M., Certified Purchasing Manager and CPSM, Certified Professional in Supply Management. Both play a role in his contributions towards continually improving Neuco’s efficiency in distribution. Neuco Inc. 5101 Thatcher Road Downers Grove, IL 60515 Phone: 800-323-7394 Fax: 800-453-9244 www.neucoinc.com Kissler & Co. Inc. Value, Selection and Service since 1923 “With over 80 years of history in the plumbing industry, you make sure it is right before you change it,” says Glenn Kissler, vice president of sales and marketing. “Our customers have always relied on us to manufacture and stock the most complete line of plumbing repair parts in the country. When adding new products to our line, we listen intently to our customers’ needs while researching product features and ratings, in order to manufacture superior products for our customers.” Specializing in manufacturing, Kissler & Co. Researches the best features of available items on the market, and then manufactures their own version, according to precise custom specifications. Their goal is simple: All new product lines must offer the consistent high standards of quality that have made Kissler & Co. A staple in the plumbing industry for 88 years. Kissler & Co. Opened 88 years ago as an import/export house in New York City. Today, the company inventories more than 30,000 parts, many of them produced in its 80,000-sq.-ft. manufacturing and distribution center located in New Jersey. The inventory includes both older, hard-to-find items as well as contemporary parts, both OEM and generic. In addition, Kissler is one of the nation’s leading distributors of OEM parts for Sloan Valve, American Standard, Price Pfister and many more. Over the years, Kissler has continued to grow by adding a complete line of flexible stainless steel and PVC supply lines, quarter-turn stop valves, toilet and sink repair/replacement parts, die cast handles and trim, and their newest line of stylish faucets, Dominion Faucets. Kissler’s customers have always known them to be the king of repair parts. With product lines such as Dominion Faucets, Rainflurry™ Showerheads & Accessories, Kan’t Burst™ Connectors, and the Tank Commander™ Flush Valve, Kissler is now in the finished goods market as well. “We’re happy to provide everything a customer may need,” adds Glenn Kissler. “Now that we carry faucets as well as supply lines and quarter-turn valves, customers can get all components needed for faucet installation. This truly makes us a one-stop shop for plumbing parts.” Kissler is not just stems anymore. Their list price catalog contains more than 6,000 of the most popular items that they sell. It is updated yearly to exhibit an inventory of more than 30,000 parts and new Specialty Products available. Kissler & Co.’s consistent growth is a testament to their commitment to quality and customer satisfaction by providing value, selection and service to the plumbing industry since 1923. Count on Kissler & Co. To be your one-stop shop for plumbing repair parts and specialty products. Be sure to ask about these great showroom resources: our latest Plumbing Parts Catalog and new, searchable Online Product Database, featuring color photos, product dimensions and much more. For more information about Kissler & Co., visit www.kissler.com, www.dominionfaucets.Com, or call 1-800-KISSLER (547-7537). Metropac Industries Doubling Their Efforts, Doubling Inventory The HVAC industry has had to deal with some challenges due to the recession, some wholesalers have had to reduce inventory as part of their cost-cutting measures. This has left wholesalers vulnerable to losing sales and possibly customers, making a bad situation even worse. In response, Metropac has doubled their efforts, along with their inventory, to provide wholesalers the ability to retain sales without the burden of inventory costs. Metropac has been on a campaign to bring in additional product lines and increase their inventory of existing ones. Metropac now has more than 100,000 part numbers set up in their system, and stocks 20,000 SKUs from more than 60 vendors. Metropac began the process by increasing their on-hand quantity of some of their most common items including Honeywell zone valves, thermostats, actuators, combustion products and zoning products, and then went on to expand their inventory of products from Johnson Controls, White Rodgers and Maxitrol. They recently brought in several OEM lines including; A.O. Smith, Goodman, HEIL, Lennox, Lochinvar, Reznor, Rheem, Teledyne Laars, Weil-McLain and York. To add even further depth to their inventory, Metropac brought in Danfoss heating, Braeburn and Caleffi as new product lines. Your Virtual Warehouse Metropac will stock the products for you and ship them to you, your customer or even directly to a job site. With discreet drop shipping at no extra charge, your company information can be displayed on the packing slip as the sender. Metropac will not appear anywhere on the packing slip making it as though the package came directly from you. All in-stock orders will ship the same day when placed by 5:45 p.m. EST (winter hours), 4:45 p.m. EST (summer hours). Ship your package via UPS Next Day to anywhere in the continental U.S. for a flat rate of only $15.00 with a $50 minimum order, 10 lbs. Or less. With the use of an RF barcoding system throughout their warehouse, errors are virtually eliminated. They currently maintain a 95% order fill rate and an accuracy rate of 98%. And whether your order is faxed in, phoned in or ordered on-line, it’s picked, packed and on the loading dock within 15 minutes. The Best Sales Team in the Industry Continuous training provides their team with the experience and expertise they need to assist you with product selection, cross referencing and answering any of your technical questions. You will always receive prompt, friendly service by sales professionals that have a strong commitment to serving you, the customer, quickly and accurately. Access their Web order entry system at www.metropac.com for fast accurate inventory status, current pricing and comprehensive search capabilities. New customers receive a 5% discount on their first order through Web order entry, and a 2% discount on each subsequent order through Web order entry. Metropac continues to sell exclusively through HVACR wholesale distributors and OEMs, a tradition they believe is crucial to safeguard their reputation. “We are committed to our wholesalers and we have stood behind our pledge of ‘wholesalers only’ for decades,” stated Bryan Cosentino, vice president of Metropac. “That’s our business model and that’s how it will stay. We firmly believe that master distribution will continue to grow. Wholesalers are relying on master distributors much more often to fill the voids in their inventories — especially in light of current business conditions — and we stand prepared now more than ever to serve them.” For more information, visit Metropac at www.metropac.com or call 800-852-4328. General Pipe’s J-3080 Water Jet solves a dam tough problem Blockage of a critical 5-inch overflow pipe beneath a large artificial lake at Dospat Dam in Bulgaria posed extreme danger to dam wall integrity, risking catastrophic failure. More than 50 years of hardened sediment and debris had accumulated. Drainage reduced to a trickle. And construction of a new removal conduit proved unfeasible. The remote setting also eliminated heavy cleaning equipment from consideration. And the 460-foot line descended over a 2.5 percent grade from 157 feet beneath the dam wall through four tight bends to its terminus — rendering clearout extremely difficult. That’s when Double D Engineering Co., European specialists in industrial cleaning technologies and services, stepped in with an “outside the box” idea. “Economics and facility condition forced us to work with the existing pipeline,” notes Double D Engineering Manager Dimiter Dimitrov. “So we opted for a compact, portable water jet solution.” A powerful solution: Representing the Russian company Zevs Technologies, Double D chose the powerful, compact and maneuverable J-3080 gas-powered water jet from General Pipe Cleaners. Part of General’s popular Jet-Set™, the high-flow device is perfect for clearing larger, more difficult lines of grease, sediment, ice and other “soft” blockages. A 20-horsepower Honda engine with electric start provides an 8-gallon per minute flow rate at 3,000 psi. A 12-gallon buffer tank provides enhanced safety margins. “We’ve specialized in industrial cleaning since 1998, and this was our first project with J-3080,” Dimitrov adds. “We were enormously pleased with its portability, power and performance. “The steel overflow line featured four turns over its length. And Vibra-Pulse helped ensure thorough removal of the built-up sediment and debris.” Fresh approach yields results: Partially tapping lake water 130 feet away, Double D cleared the blockage in three steps over roughly 12 hours and three days. Phase 1. About 295 feet were cleaned from the lower end of the pipe with all three highperformance nozzles. Total work time: 5 hours, 15 minutes. Phase 2. Another 75 1/2 feet from the lower end were subsequently cleaned with the three high-performance nozzles. By then, however, the J-3080 had hit maximum reach. Total work time: 5 hours, 30 minutes. Phase 3. Double D then repositioned the J-3080 to clean 164 feet from the pipeline’s upper end. Total work time: 1 hour, 24 minutes. Conditions on the final project leg proved especially hazardous. Personnel had to descend to a gallery about 164 feet below lake water level and risked catastrophic flooding from large chunks of loosened sediment blocking the clean downstream end. But by employing smaller jet nozzles and gradually removing the blockage from the center out, workers successfully completed the job. Sediment and debris blockages plague thousands of dam, waterway and waste treatment pipelines. But not all are accessible to larger trailer-mounted water jets. Nor is larger-wheeled equipment always economical to employ. Double D blended innovative techniques with a compact, powerful General water jet for a creative yet effective solution. “Everything worked beautifully,” Dimitrov concludes. “We could not have achieved those positive results without our J-3080!” Smith-Cooper International Logistical Solutions… Here at Smith-Cooper International, it’s hard to put your finger on a single feature that significantly benefits our customers; however, we feel we have only just begun to see the benefits of our ProPack system. The standardized package size among several commodity lines makes palletizing for shipping and storage very easy while reducing the warehouse space wasted on ‘storing air.’ We’ve sized the box to better fit on a pallet and filled it up with fittings instead of air. The packaging benefit is most effectively realized when applied to the products that we market through our Industrial PVF & Fire Protection Division. Ever yone knows that cast iron threaded- and ductile iron threaded-fittings are heavy, however, with the ProPack system the master carton is a more manageable size and weight which is good news for your warehouse staff. The master carton size is exactly right for perfectly cubing out a pallet as demonstrated in this photo (right). We’ve also color-coded the individual product lines so that you can see what you’ve got on a pallet from across the warehouse, which reduces picking errors. Each carton has a comprehensive label on two sides of a corner, which makes it convenient to read. Each label has a photograph of the fitting inside the box, further communicating to warehouse staff what’s inside. For warehouses that have automated receiving and shipping, each box has a barcode for standard master packaging, and an industry standard SPIN barcode which allows for fully automated warehouses to take further advantage of ProPack. Our customers agree that commodity items packaged utilizing ProPack are easier to see, easier to find, easier to read, easier to scan, which makes them easier to pick, pack and ship. When time is the most valuable commodity, it’s easy to see how these ProPack features and benefits can work to reduce operating warehouse expense. When we discuss doing business with a potential customer we refer to what we offer them as their ‘program.’ This ‘program’ refers to their pricing, certainly, but additionally it refers to the value added side of doing business with Smith-Cooper International. The program might mean special palletizing for one customer, while it could mean special shipping requirements for another. We don’t ask customers to conform to a set of rigid ‘Terms & Conditions’ which are difficult to meet. We listen to our customers and then adapt to the way they do business. Combine that with our new ProPack system and you’ve got the ingredients to a successful master distributor-wholesaler partnership. We like to think of ourselves as more than a traditional vendor and we foster good working relationships with our customers. If you’ve tried the rest and are ready for change, give us a call and we’ll let our ‘program’ speak for itself. In other words, ‘There’s more in the box’ when you order from Smith-Cooper. For more information visit www.smithcooper.com. Global Stainless Supply Forgings, Flanges and Fittings LLC With the support of their parent company , Sumitomo Corp., The Global Group of Companies’ (GSS, FFF and GPS) ongoing commitment to being the onestop shop for all your PVF needs is coming to fruition. They are continually evolving how they do business and expanding the breadth and depth of their product offering. The Global Group has grown from a company with millions of dollars in inventory, to the tens of millions and now for 2011, will have inventory values in the hundreds of millions. Much of this growth can be attributed to the expansion of size ranges and the addition of subsidiaries. Commonly perceived as an approved flange house only, Forgings, Flanges and Fittings, LLC has changed its stocking philosophy. If there is a dimensional size or grade of material in flanges and fittings then they want to stock it, and if they don’t currently have an item in stock, the odds are very strong it is on order. Affirming this are the drawings that they were required to send with their previous butt-weld fitting orders because the reduction sizes were so great. Their size range has progressed from maxing out at 24” OD just 5 years ago to 48” not long after being acquired by Global Stainless Supply, to 60” in 2010 and in 2011 FFF will now be stocking 72” OD flanges and fittings. Further diversification for FFF has come with the addition of Hi-Yield fittings in grades Y52, 65 and 70 (available for sale). The corresponding flanges are on order and they are excited about the prospect of offering the entire Hi-Yield package very soon. The Global Group’s newest subsidiary, Global Pipe Supply, has followed a similar growth pattern. The carbon pipe master distributor had 2010 stock levels in the 1,500- ton range and now offers 15,000 tons with tens of thousands more on order. Many of The Global Group’s stocking locations around the country (Richmond, Indianapolis and Los Angeles) have moved to larger facilities for the additional space required to accommodate stocking carbon pipe and new branch location announcements are expected in the very-near future. They are truly taking the one-stop shop philosophy nationwide. In order to facilitate this rapid growth, The Global Group acknowledges the need to evolve, streamline and ultimately make i t easier for their customers to do business with them. Efforts to do so are currently in the works. Merging their accounting departments and upgrading their computer systems will allow for all grades of material to be quoted simultaneously and also allow their customers to cut one purchase order for multiple grades. Customers will also be able to follow the progress of their orders with convenient lookup and tracking features. These things and many more are positioning The Global Group of Companies as a leader in PVF master distribution. It’s a lot to keep up with and remember, so be sure to follow these and all new Global Group developments on their website, www.OneStopPVF.com. Your “other” Warehouse Dedicated To Our Customers Your “other” Warehouse (YOW) remains dedicated to its customer base by proactively anticipating their business needs. When the customer speaks, YOW not only listens, but works with the customer to exceed their expectations. After 20+ years focusing on master distribution, YOW has incorporated changes that have been instrumental to the company’s on-going success. YOW has added resources and technology to stay on top of changes in America’s buying habits and understands the need for the newest items in the marketplace to be in stock and ready to order. YOW is adding more than 6,000 SKUs to their inventory in plumbing alone within the next two months. Understanding that customers only receive one annual version of their catalog, ”DoDads,” YOW regularly sends out new product announcements and promotions to allow customers to stay on top of market trends and expand their offering to their customers throughout the year. YOW has always valued the trade or “brick and mortar” side of the business knowing that the end user appreciates face-to-face business transactions. Additionally, YOW serves as a master plumbing distributor to e-commerce customers as the end users gravitate toward this progressive method of shopping. This means that YOW must manage both sides of the business carefully by providing dedicated service and being attentive to any need that surfaces in either of these important channels. The customer has and will always be the one driving changes at YOW. As part of YOW’s mission to serve both business models, YOW continues to focus on its existing customers by constantly looking for ways to improve its business while welcoming new prospects for future business opportunities. Adapting to market changes can lead to business growth and ultimately better service for the customer. As a result, YOW continues to embrace change by: Continually monitoring which categories to expand and what products need to be onboarded. Making modifications to staffing schedules and adding new call center technology to ensure service quality. Continuing to leverage expense on the customers behalf through competitively priced freight programs. Partnering with suppliers to develop and bring to market promotional programs creating incremental sales opportunities for their customers. Many of YOW’s attributes already benefit both business platforms: YOW continues to focus on the wholesale/e-commerce business customer by shipping products directly to consumers only on their behalf. Strategically placed distribution centers. Orders shipped within 24 hours. 130 customer service representatives and tailored ordering methods. Comprehensive catalogs that include kitchen, bath and commercial products available in print, CD and on-line. YOW will continue to leverage its great customer business relationships to expand and improve the industry’s market opportunities as its primary mission. ICOR International Why Are So Many Refrigerant Users Moving To One Shot® (R-422C)? The Secret Is Out! ICOR’S replacement for CFC R-502 and HCFC R-22, ONE SHOT (R-422C), continues to grow in popularity with refrigeration specialists. With nearly a decade of successful field applications to its credit, ONE SHOT has proven to be a reliable, user friendly and exceptional cost saving option for refrigerant users and equipment owners transitioning away from the old ozone depleting CFCs, HCFCs and even the interim replacements such as HCFC R-408A, R-402A and R-402B. ONE SHOT has been put to the test in a wide variety of refrigeration applications and under the harshest conditions. From simple reach-in freezers to more sophisticated industrial process systems, ONE SHOT delivers the required performance with minimal conversion cost. On systems originally designed for R-502 the system conversion to ONE SHOT is truly a snap! There is no need to change any system components, including the metering device. Since ONE SHOT is compatible with all standard refrigeration lubricants there is no need for any unnecessary and costly conversion to POE oil. As a replacement for R-22 in medium and low temp refrigeration applications, ONE SHOT not only delivers superior performance, it has helped equipment owners shave countless dollars off their power costs. For some applications such as grocers and refrigerated warehousing, power consumption is one of their most, if not their most, critical cost considerations. When converting an existing R-22 refrigeration system to ONE SHOT, modifications to the metering device are required. Depending on the type of TXV the system utilizes the conversion may only require changing the power element. Any element rated for R-404A or R-507A will be suitable. Any additional costs incurred from modifying the metering device are recouped in a very short time in the form of energy savings. Cost savings will vary depending on the application and conditions. Sales for ONE SHOT have risen sharply over the last few years for a variety of reasons. Through ICOR’s marketing, and the far more effective word of mouth, users across the country have discovered ONE SHOT’s many positive attributes. But another major factor has definitely been the price advantage users have with ONE SHOT over the popular interim replacements R-408A, R-402A and R-402B. Today users can purchase ONE SHOT for nearly $4.00/lb. on average less than all of the interim replacements. This alone has produced scores of new ONE SHOT users in a time when everyone is looking for a way to trim costs and improve bottom lines. As with all ICOR products, ONE SHOT is sold exclusively through wholesale distributors nationwide. ICOR does not sell to any end users, third party brokers or non-brick and mortar “on-line” companies. Like ICOR’s top selling R-12 replacement, HOT SHOT® (R-414B), ONE SHOT has proven to be a profitable addition to our distributors refrigerant offering. ONE SHOT is non-ozone depleting (HFC), non-toxic and non-flammable. Every cylinder of ONE SHOT includes a pressure temperature chart. For additional information regarding ONE SHOT, or any of ICOR’s refrigerants or refrigerant reclaim services, call toll free 800- 497-6805, or go to www.icorinternational.com and www.refri-claim.com. Lee Brass, Made in the USA Your Single Source For Low Lead LEE FREE Threaded Brass and Cast Solder Products Lee Br ass has been an innov a t ive manufacturer of copper-based products since 1917. A company you can rely on for quality, service and meeting the needs of an everchanging market. Our participation in critical markets such as the U.S. Navy shipbuilding and repair industry, where products must meet the most stringent military requirements and nuclear-grade quality, has enabled us to use these advances in the manufacturing process for our plumbing and industrial product lines. Buy American Act and The American Reinvestment and Recovery Act Lee Brass is a fully integrated manufacturing company. Our manufacturing process includes everything from engineering design, tooling development, molding, machining, assembly, testing, packing and shipping. In other words, we are totally accountable for the parts that you receive. And as a manufacturer located in Anniston, AL, our parts are compliant with these two stimulus packages shown above. LEE FREE Continuing our tradition of innovation and meeting the changing needs of the market place, we have introduced our LEE FREE low lead product line: a total of 745 domestic line items of threaded brass and cast solder fittings, flanges and unions. Our LEE FREE package is certified to NSF-61F, effective July 1, 2012, requiring lead leachate of less than 5 parts per billion. Anyone can purchase a lead free alloy to manufacture their products, but there is more to it than just having the right alloy. How you handle the parts during the manufacturing process can make a big difference in the lead leachate test results of the final product. Our state-of-the-art metals lab located in our foundry ensures that every furnace meets the less than 0.25% lead content. Our newly developed process and controls for the manufacturing of LEE FREE components ensures that you will always receive parts that are in compliance with NSF-61F. Why rely on anyone else when you can confidently purchase Lee Brass parts that are American Made by American Trade? For more information about Lee Brass, visit www.leebrass.com. Merit Brass Co. Expanding and Enhancing Merit Brass Co. Will be celebrating its 75-year anniversary next year due in no small part to a customer focus that borders on obsession. The third generation family-owned and managed manufacturer and master distributor prides itself on its Mission: To help our customers provide competitive and consistently conforming materials and services to their customers. Consistent with its mantra, Merit will be opening a Birmingham, AL, distribution center in the second half of this year to bring its total number of distribution centers to four. In addition to enhancing its geographical footprint, Merit has placed inside sales personnel in its distribution centers in Reno, NV, and Dallas, TX, and will have a dedicated inside sales associate at Birmingham. During 2011, Merit Brass is also expanding their offering to include the following new product lines and product line enhancements: Carbon steel A105-N fittings (2000# threaded and 3000# threaded and socket-weld) Carbon steel A105-N outlets (threaded, butt-weld and socket-weld) Stainless steel outlets (threaded, butt-weld and socket-weld) Expansion of Stainless Steel 3000# threaded and socket-weld fittings to include 2-1/2- and 3-inch Lead free brass meter flanges in 1-1/2- and 2-inch Stainless steel PTFE thread tape in 1/2- and 3/4-inch These product line enhancements are in addition to the following lines and services that Merit has added over the past couple of years: Lead free brass threaded fittings (domestic and import) Stainless steel tubing (welded and seamless) Stainless steel plate flanges (tube OD, blind, IPS) Stainless steel Type C stub-ends Ductile iron backup flanges Roll-grooving capabilities for mill lengths of stainless steel pipe “We’re striving to be the most complete master distributor we can be and are constantly reviewing suggestions brought to us by our customers with our vendor partners,” said executive vice president, Alan Lipp. “Our veteran commercial management team has developed an effective process to determine product lines to add or augment.” For more information on new Products of Merit, contact an inside sales rep at 800-726-9800 or log onto www.meritbrass.com to download an updated line card. But Merit Brass’ service enhancements during 2011 won’t be limited to expanding their product offering and increasing their presence in the Southeast. They now offer a full suite of technological capabilities including VMI (Vendor Managed Inventory) data collection, Electronic Data Interchange (EDI), on-line MTRs (Material Test Reports), “user-friendly” e-commerce through www.MBWebXpress.com and downloading capabilities through www.meritbrass.com for list price sheets, technical information and more. “It’s never been our style to force technology on our customers,” explained president and CEO Marc Schlessinger. “Some of them still prefer phoning our customer service associates for all of their needs and we’re staffed to handle that. But, we’re dedicated to having the full gamut of technological innovations readily available to our customers when they want them.” MBWebXpress is the company’s latest example of innovation within the industry. It provides real-time, 24/7 access to individual account information, product details, costs and availability. Merit’s EDI Coordinator, Dave Hoggett is available to provide additional information or answer any related questions (email@example.com). Z-VENT® Commercial & Zquote™ Z-VENT Commercial: Advanced Engineering for High Effi ciency Gas Boilers and Heaters Z-VENT Commercial is an innovative, self-sealing Special Gas Vent System that dramatically reduces the total installed vent system cost. Z-VENT Commercial components are supplied with self-sealing gasket connections that install in half the time of field sealed systems. The special design of the gaskets, along with precision engineered close tolerance construction components, ensure an air and water-tight fit. This air and water-tight connection ensures optimum vent performance and reliability. With fusion welded pipe seams, no sealant and its associated curing time is necessary, which virtually eliminates callbacks. Single-wall and Double-wall options are manufactured in diameters from 3 to 24 inches. Application Z-VENT is a factory built, engineered AL 29-4C® Special Gas Vent System suitable for venting positive or negative pressure, residential and commercial gas-fired heating equipment. The maximum allowable continuous flue gas temperature for Model SVE IV is 550°F. Construction The inner flue is manufactured from superferritic AL 29-4C stainless steel. AL 29-4C alloy shows excellent resistance to chloride ion pitting, crevice corrosion and stress corrosion cracking, making it the ideal choice for battling the effects of high temperature flue gases and corrosive condensate from high efficiency gas heating equipment. A unique built-in Double Fail Safe™ Gasket System provides air and water-tight connections, with no sealant required. Z-VENT is leakage tested to 2-1/2 times the UL listed pressure rating of 8 inches water column which significantly exceeds industry pressure standards and offers superior system service life. Z-VENT Double Wall System This system incorporates a one-inch air space between the vent walls, providing an insulation factor. The insulated double-wall construction reduces clearance to combustibles and helps to maintain stack temperature; an important feature in the safe venting of modern high efficiency heating equipment. The outer wall is fabricated from Type 304 Stainless Steel, providing long lasting performance and superior structural integrity. Where the vent is installed in potentially corrosive environments such as rooms with chemicals present, the option of 316L Stainless Steel is available, providing increased corrosion resistance. Fusion welded components provide superior fit, reduced turbulence and flow resistance. Also eliminated are crevices and other spots where condensation can collect and corrode the vent. Pipe and fitting ends are precision formed and calibrated using specially designed high tolerance tooling. All seams are continuously welded using proprietary Z-Weld™ technology providing indefinite service life and a virtual air and water-tight construction. Zquote Zquote, is a revolutionary software solution that creates a detailed, dimensioned, Z-Vent system layouts, accurate bill of materials and quote proposal in minutes. Z-Quote virtually eliminates the need for time consuming AutoCad drawings. Here’s how it works: Step 1 – Complete and submit the Design Check List found on Z-Flex’s website at: www.novaflex.com/z-vent_design_checklist.pdf Step 2 – Design information is entered into Zquote. Step 3 – Zquote produces a detailed layout drawing with part call outs, bill of materials and detailed price quote. Warren Valve Complete Solutions for Industrial Valves Warren Valve is a manufacturer of valves in gate, globe, check, ball, and strainer configurations, available in a wide variety of material grades and pressure classes. Warren Valves are engineered to meet ASTM, NACE, ASME, and API standards, satisfying the strict requirements of petroleum refineries , chemical processing plants, power generating plants, pulp and paper, food processing, mining and other critical applications. As part of the Allied Group of Companies, Warren Valves are subject to rigorous quality inspections. Our comprehensive evaluation includes on-site audits, inspection at the source, receiving inspections and destructive material testing. This ongoing process, led by our in house metallurgist and QA/QC team, ensures that Warren Valves are manufactured to the highest industry standards. Warren is ISO certified in Houston, Salt Lake City, and in the Charlotte-area locations. In-house modifications include packing and gasket, seats and seals, trim, cryogenics, extended bonnet, stem extension, oval handles, by-pass, vent hole, steam jacket, soft disc inserts, outside lever and weight, actuation, gears, oxygen cleaning service, DTP and end conversions. New Products from Warren Valve Warren Valve has recently introduced new additions to its product line and is quickly becoming a one-stop shop for valves, offering availability, quality, competitive pricing, quick shipment, and unparalleled customer service. Each valve is built, tested and inspected to Warren’s well-known quality assurance criteria. The newly expanded product line is in stock and ready to ship from each Warren Alloy location. Carbon Steel Ball Valves Warren Alloy’s exclusive line of valves now includes two new series of Carbon Steel Threaded Ball Valves. The new two-piece ball valves are offered with 1000 PSI WOG (Figure #1052) and 2000 PSI WOG (Figure #1050) in 1/4- to 2-inch sizes. These valves feature a slip latch locking device and an ISO mount pad. 150# RF Flanged Full Port Ball Valves The Warren Valve Contractor Series has become increasingly versatile with the addition of the #6156C, 150# RF Flanged Full Port Ball Valves. The new valves are available in 1-1/2- to 4-inch sizes in CF8M. These valves feature a locking device. ANSI Class 150# Threaded & Socket Weld Gate, Globe and Check Valves The new 150# Gate, Globe and Swing Check valves are available in 1/2- to 2-inch sizes. Materials include 316L – (CF3M) and other special alloys. Figure numbers are #1156 (Gate); #2156 (Globe); and #3156 (Swing Check) with threaded (-T) or socket weld (-S) ends. Warren Valves are offered exclusively through Warren Alloy, also part of the Allied Group of Companies. For more information, please visit www.warrenalloy.com/valves, or call 800-231-6680. Texas Pipe & Supply And Energy Metals Texas Pipe & Supply is a distributor of carbon steel pipe, low temperature carbon steel pipe, fittings and flanges, and stainless steel pipe fittings and flanges. Energy Metals is a stocking distributor of stainless and high alloy pipe fittings and flanges. Texas Pipe & Supply recently acquired Energy Metals and together, we offer the full package of all grades of carbon, stainless and high alloy piping materials. The grades of material in stock are SA106, SA53, API5L and SA333 Grades B, 1/6, X42, X52 and X60. Stainless Steel grades A312 Type 304/304L, 316/316L, 310/310H, 317/317L, 347/347H, 321/321H, Alloy 20, Duplex 2205, Super Duplex 2507 and now, ALLOY C276. Corporate offices are in Houston, TX, and branch operations in Corpus Christi, Mobile, Morgan City, Chicago, Charlotte, Middlesex, Lakeland and Denver. For more information, visit www.texaspipe.com. Think Fast. Receive Faster. America’s Largest Wholesale Plumbing Inventory The Stock Market is a top choice of kitchen and bath dealers and wholesalers across the country. They offer an unparalleled selection of plumbing and decorative products from today’s most recognized manufacturers. As well, their purchasing power enables them to source an endless number of hard to find products. From the latest innovations and new technology to classic and traditional favorites, the Stock Market has the inventory to suit any project or need. Brands include Kohler, Hansgrohe, Danze, Rohl, Delta, Moen, Grohe, Elkay and many more. Their inventory includes thousands of products that will be sure to satisfy any style or budget. More Distribution Centers. Less Wait. As the only master distributor with eight distribution centers strategically positioned across the country, the Stock Market is able to offer extremely fast turnaround time on all orders. Their service includes immediate processing, and same day shipping for all orders placed before 8 p.m. EST. Customers promptly receive a tracking number so they can follow the shipment from the Stock Market’s door to their door. They also offer $9.95 expedited overnight service for faucet orders less than 20 lbs. With decades of experience, the Stock Market has mastered the art of quick fulfillment and delivery. Commitment to Customer Satisfaction The Stock Market team has a reputation for being both friendly and knowledgeable. They are 100% committed to customer loyalty and work hard to ensure that every order is a successful transaction. The professionals at the Stock Market are backed by nearly 50 years of industry experience. Customers are able to tap into this knowledge to find exactly what they are looking for. As well, extended business hours (Monday – Thursday, 7:30 a. m. – 8:00 p.m. EST and Friday, 7:30 a.m. – 7:00 p. m.) ensure that someone is available when customers need them most. How to Order Ordering from the Stock Market is both quick and easy. Simply call 1-800-In-Stock (1- 800-467-8625) or visit www.the-stockmarket.com. Browse the complete product selection online, shop the e Catalog or request a printed catalog. The printed catalog is an easy-to-use reference guide searchable by product category, product code or manufacturer. Customers can also sign up online to receive monthly promotions that include gift cards, a contest to win a custom Stock Market golf cart and more. Legend Valve New and Innovative Building Solutions From a Proven Supplier New and Innovative Building Solutions From a Proven Supplier Legend Valve and Fitting Inc. has always delivered high quality products on time, accurately and at competitive prices. Our newest division, Legend Hydronics brings that same dedication to high quality products and unmatched customer service to the rapidly expanding hydronics market. Legend Hydronics © VersaTherm™ Snap-fit Radiant Floor System The VersaTherm system is unlike any radiant system on the market! The panels snap together in minutes, saving significant labor costs. Basement and upper floor retrofits are equally easy because the panels are pre-insulated and water-resistant. Convenient 1/2” tubing allows for fewer circuits and smaller manifolds. Metal covers protect the tubing against puncture and damage during and after installation of the floor covering. The highly conductive metal surface maximizes system output and promotes an even temperature distribution across the entire floor surface. The low-profile panels are only 3/4” thick, minimizing common construction issues seen in over-pour installations. Simple To Install VersaTherm is easily installed on upper levels or in basements and is equally well suited to renovations or new construction. VersaTherm panels snap together simply and are self-contained. Heat transfer plates, insulation and channels for the tubing are all built-in. The VersaTherm panels connect together in three steps, virtually without tools and form a uniform layer over the top of the structural subfloor or concrete. First, the panels’ tubing channels (grooves) are aligned to form a path in which the tubing is routed to and from the radiant manifold, circuit by circuit. The radiant tube is then easily installed by pushing or stepping it into the tubing channels of the VersaTherm panel. Last, the metal tubing shields and return panel covers are attached over the top of the tubing and return panels. It’s that easy! The lightweight panels are easy to handle and have a low profile at only 3/4” thick. No additional structural reinforcement is required and floor height issues are minimized which means significantly reduced “prep-work.” They are made of moisture- and mold-resistant materials (plastic, foam insulation and galvanized steel) and cutting, if any, is limited to the returns at the end of each row. These unique features mean VersaTherm can be installed much faster and at a far lower cost than other systems. Carpet as well as floating floor systems can be directly installed over VersaTherm, and the system readily adapts to ceramic tile and hardwood floor covering. Efficient To Use VersaTherm’s superior performance does not sacrifice efficiency. It uses the combination of a metal upper surface with high thermal conductivity and built-in insulation underneath to maximize heat output at low water temperatures. The metal surface also promotes an even temperature distribution across the floor, minimizing cold spots. The low thermal mass allows for a quick response to changing load requirements. VersaTherm is unmatched in its ability to optimize system efficiency. Just A Few Of VersaTherm’s Benefits: Snaps together – labor saving 1/2” tubing – longer loops, fewer circuits Tubing is protected against damage Main panels are pre-insulated and low profile (3/4”) – great for retrofits Highly conductive surface – high heat output and even temperature distribution Water-resistant – great for basements Easy to cut if necessary to fit tight spaces and around obstructions Low thermal mass – quick output response
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