ICS March 2012 : Page 4
2012 March Vol.51 No.3 Features & Columns 12 16 20 24 30 32 36 40 42 How to Prosper in Tough Times By Steve Toburen 20 Blogging Your Way to More Business By John Braun Spot Removal: The Tools That Make it Easier By Gordon Hanks 40 The ICS 2012 Disaster Restoration and Remediation Market Study By Eric Fish, Editor The Phenomenal 747 Business Model -Part III By Howard Partridge 32 36 Installation Issues (And What To Do About Them) By Jeff Bishop Cats & Dogs… A Carpet Cleaner’s Best Friend By Ruth Travis Wood Flooring: Low Maintenance Doesn’t Mean No Maintenance By Stanley Quentin Hulin Departments 6 8 10 11 44 46 47 48 51 52 53 54 Editorial Comment eRants & Raves eMedia News, Views & Events New Products & Technologies Must See Product Gallery Advertiser Index Buyers’ Marketplace CFI News ARCS News The Clean Trust News CRA News Game Plan: Soil Suspension By Noel Frank To subscribe to ICS L!VE go to www.icsmag.com OR use your smartphone’s QR Reader and subscribe now! ICS CLEANING SPECIALIST (ISSN 1522-4708) is published 12 times annually, monthly, by BNP Media II, L.L.C., 2401 W. Big Beaver Rd., Suite 700, Troy, MI 48084-3333. Telephone: (248) 362-3700, Fax: (248) 362-0317. No charge for subscriptions to qualified individuals. Annual rate for subscriptions to nonqualified individuals in the U.S.A.: $115.00 USD. Annual rate for subscriptions to nonqualified individuals in Canada: $149.00 USD (includes GST & postage); all other countries: $165.00 (int’l mail) payable in U.S. funds. Printed in the U.S.A. Copyright 2012, by BNP Media II, L.L.C. All rights reserved. The contents of this publication may not be reproduced in whole or in part without the consent of the publisher. The publisher is not responsible for product claims and repre-sentations. Periodicals Postage Paid at Troy, MI and at additional mailing offices. POSTMASTER: Send address changes to: ICS CLEANING SPECIALIST, P.O. Box 2146, Skokie, IL 60076. Canada Post: Publications Mail Agreement #40612608. GST account: 131263923. Send returns (Canada) to Pitney Bowes, P.O. Box 25542, London, ON, N6C 6B2. Change of address: Send old address label along with new address to ICS CLEANING SPECIALIST, P.O. Box 2146, Skokie, IL 60076. For single copies or back issues: contact Ann Kalb at (248) 244-6499 or KalbR@bnpmedia.com. 4 Cleaning Specialist | March 2012
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