CONTENTS 24 FEATURES QUALITY MEASUREMENT 24 Long-Standoff vs. Short-Standoff Scanners Learn when it is appropriate to use a long-standoff scanner vs. a short- standoff one. QUALITY TEST & INSPECTION 28 Get Results with Force Measurement Force measuring instruments help quality control professionals ensure that products operate as their engineers intended. QUALITY SOFTWARE & ANALYSIS 32 Calibration Software Grows Up Calibration management software has evolved and matured. Today, the soft- ware is more comprehensive, analytical, scalable and secure than ever. QUALITY MANAGEMENT 36 The Finer Points of Quality D.H. Stamatis, Quality’s 2010 Professional of the Year, lives and works by two standards: integrity and honesty. 40 Quality Expo South Product Showcase Take a look at the products and services featured at Quality Expo South to be held for the first time at the Charlotte Convention Center in Charlotte, NC, April 28-29. ABOUT THE COVER “Quality starts with integrity. And you can see that everywhere you go,” says D.H. Stamatis, the 2010 Quality Professional of the Year. Source: D.H. Stamatis www.qualitymag.com April 2010 | QUALITY 3 APRIL 2010 VOLUME 49/NUMBER 4 DEPARTMENTS 6 From the Editor Quality Every Day 8 Industry News IMTS 2010 on Track to be 8th Largest Kia Opens First U.S. Plant GE Announces Electric Vehicle Partnership 14 Face of Quality What’s Your Preference? 16 Manufacturing Excellence The Best Management Review 18 Other Dimensions Special Equipment and You 20 Quality 101 Leak Testing: Calibration Matters 22 Quality Innovations RoboScanner Streamlines Inspection 50 Case Studies Small Sinks No Longer a Big Problem Scanner Reduces Modeling Time 54 Classifieds 55 Advertising Index 56 The Last Word The ‘How’ of Quality NEXT MONTH Form Measurement Flaw Detection GR&R Product Reliability Source: Nikon Metrology Inc.