CONTENTS 36 FEATURES QUALITY MEASUREMENT 24 Interferometry Advances the Measurement of MEMS Scanning interferometry has the ability to obtain much information from a single noncontact measurement. QUALITY TEST & INSPECTION 30 Improve Productivity with Phased Array This advanced method of inspection has expanded from the medical field into the industrial arena, proving to enhance results, speed inspection and provide productivity. QUALITY SOFTWARE & ANALYSIS 32 GR&R for Destructive Measurement Systems Gage repeatability and reproducibility studies help improve quality. QUALITY MANAGEMENT 36 Automakers Work to Ensure Reliability Product reliability in the automotive industry fights to beat the stigma of failing cars. ABOUT THE COVER The study of micro and nano surface metrology is becoming commonplace in industrial and research environments as structures and surface features become smaller and smaller. One area where this is evident is the expansion of interest in noncontact metrology for measurement of different types of microelectromechanical systems structure. Source: Ametek Taylor Hobson www.qualitymag.com May 2010 | QUALITY 3 MAY 2010 VOLUME 49/NUMBER 5 DEPARTMENTS 6 From the Editor Do the Right Thing 8 Industry News Vehicle Dependability Study Released New U.S. Fuel Economy and Emissions Standards Set Manufacturing Bill Introduced 14 Face of Quality Create Organizational Reliability 16 Manufacturing Excellence The Art and Sense of Good Audits 18 Other Dimensions Quality Audit Survival 20 Quality 101 Why Choose Multisensor Measurement? 22 Quality Innovations 3-D Inspection on the Go 40 Case Studies Vital Accuracy for Military Instruments Automating Testing Maintains Reputation 58 Classifieds 59 Advertising Index 60 The Last Word Reality of Auto Success NEXT MONTH Handheld Gaging Optical Inspection ISO Standards Six Sigma Source: Ford Motor Co.