CONTENTS 34 FEATURES QUALITY MEASUREMENT 28 Levels of Precision: A Field Guide to Dimensional Gages Find the right dimensional gage for the process at hand. QUALITY TEST & INSPECTION 34 Solve Common Industrial Problems with Automated SEM Analyses Contaminant analyses are vital to industrial manufacturers because they help correct or identify the source of a known contamination problem, thereby improving the quality of a product. QUALITY SOFTWARE & ANALYSIS 38 Is an Integrated Management System Right for Your Business? An integrated management system coordinates all of an organization’s procedures, systems and processes within one complete framework. QUALITY MANAGEMENT 42 Lean Six Sigma: Red Hot Relevance Recent advancements make the process improvement methodology more applicable than ever. ABOUT THE COVER When it comes to dimensional measurement, there are some broad distinctions that can be made in terms of levels of precision, speed and required throughput that can help make the gage selection and measurement process easier. Source: Mahr Federal Inc. www.qualitymag.com June 2010 | QUALITY 3 JUNE 2010 VOLUME 49/NUMBER 6 DEPARTMENTS 6 From the Editor Virtual Quality 8 Industry News Best Practices Guidelines Established Shingo Recipients Announced Economic Growth to Continue Throughout 2010 16 Face of Quality The Rules of Employee Engagement 18 Manufacturing Excellence A Foundation for Improvement and Excellence 20 Other Dimensions The Language of Measurement 24 Quality 101 Implement an Integrated Data Collection System 26 Quality Innovations The Six-Second Scan 48 Case Studies Tool Inspection Simplified 54 Classifieds 55 Advertising Index 56 The Last Word Doctor of Your Field NEXT MONTH Quality State of the Profession Study Measurement, Test & Inspection Services Guide Registration/Certification Guide Software Selector Guide Source: McCrone Associates Inc.