ICS June 2011 : Page 4
2011 June Vol.50 No.6 o.6 16 Features & Columns 16 20 26 30 32 Train Your Employees By Kevin Fisher RRP Record Keeping: The Contractor’s Challenge By Jeff Vasek 20 Rx for Restoration Ingredients for Separating a Diversification By Jeff Bishop Taking Massive Action By Dave DeBlander 26 30 ICS 2011 Directory & Buying Guide Departments 6 8 10 11 12 13 74 78 79 80 83 84 85 86 Editorial Comment eRants & Raves eMedia In My Experience News, Views and Events How I Did It New Products & Technologies Must See Products Gallery Advertiser Index Buyers’ Marketplace CRA News PACR News SCRT News CFI News To subscribe to ICS L!VE go to www.icsmag.com OR use your smartphone’s QR Reader and subscribe now! ICS CLEANING SPECIALIST (ISSN 1522-4708) is published 12 times annually, monthly, by BNP Media II, L.L.C., 2401 W. Big Beaver Rd., Suite 700, Troy, MI 48084-3333. Telephone: (248) 362-3700, Fax: (248) 362-0317. No charge for subscriptions to qualified individuals. Annual rate for subscriptions to nonqualified individuals in the U.S.A.: $115.00 USD. Annual rate for subscriptions to nonqualified individuals in Canada: $149.00 USD (includes GST & postage); all other countries: $165.00 (int’l mail) payable in U.S. funds. Printed in the U.S.A. Copyright 2011, by BNP Media II, L.L.C. All rights reserved. The contents of this publication may not be reproduced in whole or in part without the consent of the publisher. The publisher is not responsible for product claims and repre-sentations. Periodicals Postage Paid at Troy, MI and at additional mailing offices. POSTMASTER: Send address changes to: ICS CLEANING SPECIALIST, P.O. Box 2146, Skokie, IL 60076. Canada Post: Publications Mail Agreement #40612608. GST account: 131263923. Send returns (Canada) to Pitney Bowes, P.O. Box 25542, London, ON, N6C 6B2. Change of address: Send old address label along with new address to ICS CLEANING SPECIALIST, P.O. Box 2146, Skokie, IL 60076. For single copies or back issues: contact Ann Kalb at (248) 244-6499 or KalbR@bnpmedia.com. 4 Cleaning Specialist | JUNE 2011
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