ICS July 2011 : Page 4
2011 July Vol.50 No.7 o.7 Features & Columns 14 18 22 26 30 34 38 40 A Closer Look at Ceramic/Clay Tile By Stanley Quentin Hulin 49 How Software Fits Into the Cleaning Equation By Jeffrey Stouffer, editor Building the Job Ticket – Part II By Steve Toburen 26 The Rug Cleaning Pre-Inspection Process By Aaron Groseclose 38 50 The Disaster Division as a Separate Diversification – Levels of Commitment By Jeff Bishop Options for Building a Cleaning Website By John Braun Departments 6 8 10 12 13 42 44 46 48 49 50 51 52 53 54 Editorial Comment eRants & Raves eMedia In My Experience News, Views & Events New Products and Technologies Must See Products Gallery Buyers’ Marketplace Advertiser Index CFI News IICRC Chairman’s Corner CRA News CCINW News PACR News SCRT News You Don’t Really Need These Gadget...Unless By Gordon Hanks The 5 Vital Components of a System By Howard Partridge To subscribe to ICS L!VE go to www.icsmag.com OR use your smartphone’s QR Reader and subscribe now! ICS CLEANING SPECIALIST (ISSN 1522-4708) is published 12 times annually, monthly, by BNP Media II, L.L.C., 2401 W. Big Beaver Rd., Suite 700, Troy, MI 48084-3333. Telephone: (248) 362-3700, Fax: (248) 362-0317. No charge for subscriptions to qualified individuals. Annual rate for subscriptions to nonqualified individuals in the U.S.A.: $115.00 USD. Annual rate for subscriptions to nonqualified individuals in Canada: $149.00 USD (includes GST & postage); all other countries: $165.00 (int’l mail) payable in U.S. funds. Printed in the U.S.A. Copyright 2011, by BNP Media II, L.L.C. All rights reserved. The contents of this publication may not be reproduced in whole or in part without the consent of the publisher. The publisher is not responsible for product claims and repre-sentations. Periodicals Postage Paid at Troy, MI and at additional mailing offices. POSTMASTER: Send address changes to: ICS CLEANING SPECIALIST, P.O. Box 2146, Skokie, IL 60076. Canada Post: Publications Mail Agreement #40612608. GST account: 131263923. Send returns (Canada) to Pitney Bowes, P.O. Box 25542, London, ON, N6C 6B2. Change of address: Send old address label along with new address to ICS CLEANING SPECIALIST, P.O. Box 2146, Skokie, IL 60076. For single copies or back issues: contact Ann Kalb at (248) 244-6499 or KalbR@bnpmedia.com. 4 Cleaning Specialist | JULY 2011
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